At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the Macdonald Hotels family, where teamwork and hospitality shine.
- Benefits: Enjoy employee awards, discounts, pension schemes, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth in a vibrant hotel setting.
- Why this job: Make a real impact on guests' stays while building your career in hospitality.
- Qualifications: A passion for customer service and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Macdonald Hotel’s Receptionists play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectations. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.
Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams. As one of our Reception team, you are the first and last person our guests see; you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave.
This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
Benefits:
- Employee Awards
- Group Pension
- Childcare Vouchers
- Cycle to Work Scheme
- In store and Online discount cards
- Life Assurance
- Health Care Assistance Fund
- Friends and Family Discounts
It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.
Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.
40 Hours Per Week
Full Time - Hourly - Permanent
Closing Date: 26/Nov/2018
Receptionist - Windsor Hotel employer: Macdonald Hotels & Resorts
Macdonald Hotels & Resorts is an exceptional employer that fosters a family-like atmosphere while providing ample opportunities for career progression and personal development. Located in the vibrant city of Manchester, our Receptionists play a crucial role in creating memorable guest experiences, supported by a comprehensive benefits package including employee awards, pension schemes, and discounts. Join us to be part of a dedicated team that values hard work, attention to detail, and a commitment to excellence.
Contact Details:
Macdonald Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Windsor Hotel
✨Tip Number 1
Get to know the Windsor Hotel! Research the company culture and values so you can show how you fit in. When you walk in for your interview, you’ll be able to chat about what makes them special.
✨Tip Number 2
Practice your people skills! As a receptionist, you’ll be the face of the hotel. Role-play with a friend or family member to nail those first impressions and show off your friendly vibe.
✨Tip Number 3
Dress to impress! Make sure your outfit is smart and professional. You want to look the part because you’ll be setting the standard for guest experiences right from the get-go.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows you’re keen and helps you stand out from the crowd. Plus, it’s a nice touch that they’ll appreciate!
We think you need these skills to ace Receptionist - Windsor Hotel
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Windsor Hotel. Highlight your relevant experience and skills that align with what we’re looking for, like attention to detail and a knack for customer service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Hotel Inside Out
Before your interview, take some time to research the Windsor Hotel and its values. Familiarise yourself with their services, guest reviews, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet someone's needs – this will highlight your commitment to exceeding guest expectations.
✨Dress to Impress
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the hotel culture, team dynamics, and opportunities for growth. This not only demonstrates your enthusiasm but also helps you assess if the hotel is the right fit for you.
