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- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the Macdonald Hotels family, where everyone feels valued and part of a team.
- Benefits: Enjoy discounts, health care assistance, and opportunities for career growth.
- Why this job: Make a real impact on guests' stays while developing your hospitality skills.
- Qualifications: A passion for customer service and a knack for organisation.
- Other info: Flexible shifts with potential for extra hours during busy periods.
The predicted salary is between 20000 - 30000 £ per year.
Macdonald Hotel’s Receptionists play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectations. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.
Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams. As one of our Reception team, you are the first and last person our guests see; you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave.
This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.
Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.
Receptionist - Haycock Hotel in Peterborough employer: Macdonald Hotels & Resorts
Contact Detail:
Macdonald Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Haycock Hotel in Peterborough
✨Tip Number 1
Get to know the Haycock Hotel vibe! Before your interview, check out their website and social media. This way, you can chat about their values and show you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend. Think about how you'd handle guest inquiries or complaints. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that’s smart and reflects the professional image of the Haycock Hotel. You want to look like you belong there from the moment you walk in.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for their team!
We think you need these skills to ace Receptionist - Haycock Hotel in Peterborough
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hotel industry. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist position at Haycock Hotel. Highlight your relevant experience and skills that align with the job description. We love seeing how you can contribute to our team and enhance the guest experience!
Be Detail-Oriented: As a Receptionist, attention to detail is key! Double-check your application for any typos or errors before submitting it. A polished application reflects your commitment to high standards, which is exactly what we’re looking for at Macdonald Hotels.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the information you need about the role and our company culture right there!
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Hotel Inside Out
Before your interview, take some time to research Haycock Hotel and its values. Familiarise yourself with their services, guest reviews, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Organisational Skills
As a receptionist, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or resolved guest issues efficiently. This will demonstrate your ability to handle the busy front desk environment.
✨Emphasise Teamwork and Initiative
Highlight your ability to work both independently and as part of a team. Share specific instances where you took the initiative to improve guest experiences or collaborated effectively with colleagues. This aligns perfectly with what they’re looking for in a candidate.
✨Prepare for Common Interview Questions
Anticipate questions related to customer service, handling difficult situations, and your availability for weekend shifts. Practising your responses will help you articulate your thoughts clearly and show that you’re ready for the role.