At a Glance
- Tasks: Clean and prepare public areas, ensuring a welcoming environment for guests.
- Company: Join the Macdonald Inchyra Hotel team and be part of a vibrant hospitality culture.
- Benefits: Enjoy discounts on rooms, food, gym access, and a referral bonus.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Make a difference in guest experiences while working in a fun, dynamic setting.
- Qualifications: No specific qualifications required, just a friendly attitude and willingness to learn.
The predicted salary is between 12 - 13 £ per hour.
Location - Macdonald Inchyra Hotel
About the Role
To clean and prepare all public areas of the hotel in line with company and guest expectations. To ensure that all guests are dealt with in a friendly, helpful, efficient and professional manner at all times.
Job Specific Accountabilities
- To clean and prepare all public areas in line with core standards
- To ensure that all storage areas are kept clean, tidy and restocked.
- To adhere to all security procedures relating to keys, function rooms and guest property.
- To report any maintenance or health and safety issues to supervisor.
- To report any guest comments or complaints to supervisor
- To be aware of departmental costs, eliminating wastage and recycling where appropriate.
- To assist with training of new staff members.
- To adhere to all health and safety requirements.
- To undertake deep cleaning tasks such as net curtain washing etc as required.
- To undertake any other duties as may reasonably be requested by the management.
Hours and Requirements
Shift pattern is 6am-2pm, 5 days per week (subject to change). Must be available to work weekends.
Benefits:
- Substantial discount on rooms across the Macdonald Hotels & Resorts group for yourself and friends & family
- Refer a Friend scheme that pays up to £600 for each successful referral that you make
- Free use of our leisure, pool and gym facilities at off peak times
- 25% discount on food and drink and spa treatments across our hotels and resorts
- 20% discount on golf
- Access to the Employee Assistance Programme through Hospitality in Action
- Uniform provided and free meals when on duty
Job Type: Permanent
Pay: £12.21-£12.71 per hour
Work Location: In person
Team Member in Falkirk employer: Macdonald Hotels & Resorts
Macdonald Inchyra Hotel is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture where teamwork and professionalism thrive. With generous benefits such as substantial discounts on hotel stays, food, and leisure facilities, alongside opportunities for career development and a friendly atmosphere, it’s an ideal place for those seeking meaningful employment in the hospitality sector.
Contact Details:
Macdonald Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Falkirk
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Macdonald Hotels & Resorts. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Macdonald Hotels & Resorts
Don't be shy about reaching out to Macdonald Hotels & Resorts directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Team Member in Falkirk
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Macdonald Hotels & Resorts and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
