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- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the Macdonald Hotels family, where everyone feels valued and connected.
- Benefits: Enjoy employee awards, discounts, pension schemes, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth in a dynamic hotel setting.
- Why this job: Make a real impact on guests' stays while developing your career in hospitality.
- Qualifications: A passion for customer service and a team-oriented mindset.
The predicted salary is between 20000 - 25000 £ per year.
Macdonald Hotel’s Receptionists play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectations. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards. Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams.
As one of our Reception team you are the first and last person our guests see, you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave. This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
Benefits:
- Employee Awards
- Group Pension
- Childcare Vouchers
- Cycle to Work Scheme
- In store and Online discount cards
- Life Assurance
- Health Care Assistance Fund
- Friends and Family Discounts
It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.
Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.
Receptionist - Holyrood Hotel in Edinburgh employer: Macdonald Hotels & Resorts
Contact Detail:
Macdonald Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Holyrood Hotel in Edinburgh
✨Tip Number 1
First things first, make sure you know the Holyrood Hotel inside out. Familiarise yourself with their services and values so you can chat confidently about how you can contribute to their guest experience.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to get comfortable handling different guest interactions.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on what it’s really like to work at the Holyrood Hotel and might even put in a good word for you.
✨Tip Number 4
Don’t forget to apply through our website! It shows you're genuinely interested in joining the Macdonald Hotels family. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Receptionist - Holyrood Hotel in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at Holyrood Hotel.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist position. Highlight your attention to detail and organisational skills, as these are key traits we’re looking for in our front-line ambassadors.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for us. Avoid fluff and focus on your relevant experience!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our family at Macdonald Hotels.
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Macdonald Hotels & Resorts. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've gone above and beyond to provide excellent customer service. Highlighting these moments will demonstrate your commitment to exceeding guest expectations.
✨Dress to Impress
First impressions matter, especially in a front-of-house role. Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry's standards and shows that you take the opportunity seriously.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your enthusiasm but also helps you determine if this is the right fit for you. Ask about opportunities for progression or how the team collaborates to enhance guest experiences.