At a Glance
- Tasks: Be the friendly face of Frimley Hall Hotel, ensuring guests have an unforgettable experience.
- Company: Join the Macdonald Hotels family, where teamwork and guest satisfaction are our top priorities.
- Benefits: Enjoy employee awards, discounts, health care assistance, and a supportive work environment.
- Other info: Flexible shifts available, with opportunities for career progression and personal growth.
- Why this job: Make a real impact on guests' stays while developing your skills in a vibrant hotel setting.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
The predicted salary is between 20000 - 30000 £ per year.
Frimley Hall Hotel, Lime Avenue, Camberley GU15 2BG. Macdonald Hotel’s Receptionists play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectations. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.
Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams. As one of our Receptionists, you are the first and last person our guests see; you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave.
This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays. Experience using OPERA would be beneficial but not essential as full training will be given.
- Employee Awards
- Cycle to Work Scheme
- In store and Online discount cards
- Life Assurance
- Health Care Assistance Fund
- Friends and Family Discounts
It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.
Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.
Receptionist - Frimley Hall Hotel in Camberley employer: Macdonald Hotels & Resorts
Macdonald Hotels & Resorts is an exceptional employer that fosters a family-like atmosphere while providing ample opportunities for career progression and personal development. Located in the picturesque Frimley Hall, our Receptionists play a crucial role in creating memorable guest experiences, supported by comprehensive training and a range of benefits including employee awards, health care assistance, and generous discounts. Join us to be part of a dedicated team that values hard work, initiative, and a commitment to excellence.
Contact Details:
Macdonald Hotels & Resorts Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Frimley Hall Hotel in Camberley
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with Frimley Hall Hotel's services and values. When you walk in for your interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice your people skills! As a receptionist, you’ll be the face of the hotel. Role-play common scenarios with friends or family to get comfortable handling guest inquiries and complaints. The more confident you are, the better impression you’ll make!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that’s smart and professional, reflecting the high standards of Frimley Hall Hotel. You want to look like you belong there from the moment you step through the door.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Receptionist - Frimley Hall Hotel in Camberley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at Frimley Hall Hotel.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your attention to detail and organisational skills, as these are key traits we’re looking for in a Receptionist. Show us how your experience aligns with what we need!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our family at Macdonald Hotels!
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Frimley Hall Hotel and Macdonald Hotels & Resorts. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've gone above and beyond to provide excellent customer service. Highlight your ability to handle difficult situations with grace and professionalism.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Aim for a polished look that reflects the standards of the hotel industry. This shows that you understand the importance of presentation in a front-of-house role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like for a receptionist at Frimley Hall Hotel. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.
