At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join the Macdonald Hotels family, where teamwork and hospitality shine.
- Benefits: Enjoy discounts, career development, and a supportive work environment.
- Other info: Flexible shifts with opportunities for growth in a vibrant hotel setting.
- Why this job: Make a real impact on guests' stays while building your career in hospitality.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 € per year.
Macdonald Hotel’s Receptionist’s play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.
Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams. As one of our Reception team you are the first and last person our guests see, you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave.
This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
Benefits
- Group Pension
- Cycle to Work
- Employee Awards
- Career Development
- Friends and Family Hotel Stay Discounts
- Reloadable Store Cards
- An Easy Saver Card
- Online cashback Offers
- Instant in-store Offers
It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.
Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.
Receptionist - Bath Spa Hotel employer: Macdonald Hotels & Resorts
Macdonald Hotels & Resorts is an exceptional employer that fosters a family-like atmosphere while providing ample opportunities for career development and personal growth. With a strong commitment to employee well-being, we offer a comprehensive benefits package including a group pension scheme, discounts on hotel stays, and various financial rewards, ensuring our team members feel valued and supported in their roles at the Bath Spa Hotel.
Contact Detail:
Macdonald Hotels & Resorts Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Bath Spa Hotel
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bath Spa Hotel and Macdonald Hotels. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing how you can exceed guest expectations and contribute to the team.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role like a receptionist. Make sure you look smart and professional, as this reflects your commitment to high standards and attention to detail.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great way to remind them of your interest and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist - Bath Spa Hotel
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hotel. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Bath Spa Hotel. Highlight your relevant experience and skills that align with what we’re looking for, like attention to detail and a knack for customer service. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – we love attention to detail!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for both of us!
How to prepare for a job interview at Macdonald Hotels & Resorts
✨Know the Company
Before your interview, take some time to research Macdonald Hotels & Resorts. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. During the interview, highlight your communication skills and any previous experience in customer service. Share specific examples of how you've handled difficult situations or gone above and beyond to ensure a great guest experience.
✨Dress the Part
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the standards expected at Macdonald Hotels. Aim for a look that’s both professional and approachable.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like for a receptionist. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
