Receptionist - Aviemore Resort

Receptionist - Aviemore Resort

Aviemore Full-Time 20000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face of our resort, ensuring guests have an unforgettable experience.
  • Company: Join the Macdonald Hotels family, where teamwork and hospitality shine.
  • Benefits: Enjoy discounts, health care support, and a chance to grow your career.
  • Other info: Flexible shifts with opportunities for extra hours during busy times.
  • Why this job: Make a real impact on guests' stays while developing valuable skills.
  • Qualifications: A positive attitude and a passion for customer service are essential.

The predicted salary is between 20000 - 30000 £ per year.

Macdonald Hotel’s Receptionists play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectations. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.

Our Receptionists are hardworking individuals who can work on their own initiative as well as part of a team and are key players in our front house teams. As one of our Reception team, you are the first and last person our guests see; you set the bar for their visit and you will make sure that everything has exceeded their expectations before they leave.

This position will include shifts working Saturday and/or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.

It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.

Please consider the above criteria carefully before starting your application. When recruiting, it is important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.

Receptionist - Aviemore Resort employer: Macdonald Hotels & Resorts

Macdonald Hotels & Resorts is an exceptional employer that fosters a family-like atmosphere while providing ample opportunities for career progression and personal development. Located in the vibrant city of Manchester, our Receptionists play a crucial role in creating memorable guest experiences, supported by a comprehensive benefits package including employee awards, pension schemes, and discounts. Join us to be part of a dedicated team that values hard work, attention to detail, and a commitment to excellence.

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Contact Details:

Macdonald Hotels & Resorts Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Receptionist - Aviemore Resort

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Aviemore Resort and Macdonald Hotels. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your attention to detail and ability to exceed guest expectations, as these are key traits for a receptionist.

Tip Number 3

Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you look smart and professional for your interview – it shows you take the opportunity seriously and are ready to represent the resort.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that dream job!

We think you need these skills to ace Receptionist - Aviemore Resort

Customer Service Skills
Attention to Detail
Organisational Skills
Teamwork
Initiative
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.

Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Aviemore Resort. Highlight your relevant experience and skills that align with what we’re looking for, like attention to detail and a knack for customer service.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our family at Macdonald Hotels & Resorts.

How to prepare for a job interview at Macdonald Hotels & Resorts

Know the Company

Before your interview, take some time to research Macdonald Hotels & Resorts. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your People Skills

As a receptionist, you'll be the first point of contact for guests. During the interview, highlight your communication skills and any previous experience in customer service. Share specific examples of how you've handled difficult situations or exceeded guest expectations in the past.

Dress the Part

First impressions matter! Dress smartly and professionally for your interview. Aim for a polished look that reflects the standards of the resort. This shows that you understand the importance of presentation in the hospitality industry.

Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or the company culture. This demonstrates your enthusiasm for the position and helps you assess if it's the right fit for you.