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- Tasks: Oversee lettings performance and property management for two BTR assets.
- Company: Dynamic property management firm focused on operational excellence.
- Benefits: Competitive salary, hands-on experience, and opportunity to drive improvements.
- Why this job: Make a real impact in residential operations and enhance customer experiences.
- Qualifications: Experience in residential operations and strong organisational skills.
- Other info: Immediate start for a 6/9 month fixed-term contract.
The predicted salary is between 48000 - 64000 £ per year.
Our client is looking for an experienced residential operations or asset management professional to take ownership of lettings performance and property management oversight across two BTR assets. This is a hands-on interim (6/9 months - FTC) role suited to someone who can confidently challenge external partners, drive operational improvements, and manage complex transitions.
Lettings Oversight (Outsourced)
- Manage the performance of an outsourced, well-known lettings agency.
- Challenge and improve average re-let times, ensuring void periods are minimised.
- Test and refine pricing assumptions using comparative block and market data.
- Overhaul and standardise weekly and monthly lettings reporting to increase clarity and accountability.
Property Management Oversight (Outsourced FM Agents)
- Lead the successful onboarding of a new FM agent for a BTR property.
- Fully manage the transition of a second BTR building from internal services to an outsourced FM partner, ensuring operational continuity.
- Oversee stabilisation management, driving improvements in:
- Regulatory compliance
- Customer experience
- Repairs and maintenance efficiency
- Service quality and communication
What We're Looking For
- Strong experience in residential / BTR operations, lettings performance management, or property management oversight.
- Confident working with third-party providers, challenging assumptions, and driving measurable improvements.
- Highly organised, commercially aware, and able to take ownership from day one.
- You will be immediately available and be able to commit to a 6/9 month fixed term contract period.
Contact Alistair Carter on 020 7318 1774 for more information, or message via LinkedIn.
Interim Residential Operations Professional - BTR in Slough employer: Macdonald & Company
Contact Detail:
Macdonald & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interim Residential Operations Professional - BTR in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the residential operations field. Let them know you're on the lookout for opportunities, and don't hesitate to ask for introductions or referrals. You never know who might have the inside scoop on a great role!
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Understand their lettings performance and property management strategies. This will help you showcase how your experience aligns with their needs and demonstrate that you're ready to hit the ground running.
✨Tip Number 3
Practice your pitch! Be ready to explain how you've successfully managed transitions and improved operational efficiencies in past roles. Use specific examples to illustrate your skills in challenging external partners and driving measurable improvements.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team and ready to take ownership from day one.
We think you need these skills to ace Interim Residential Operations Professional - BTR in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Residential Operations Professional. Highlight your experience in lettings performance and property management oversight, as these are key areas for us.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples where you’ve improved operational performance or managed complex transitions. We love seeing measurable results!
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about why you’re the right fit for this interim role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Macdonald & Company
✨Know Your Stuff
Make sure you brush up on your knowledge of residential operations and lettings performance management. Familiarise yourself with the latest trends in the BTR sector, as well as the specific challenges that come with managing outsourced partners. This will help you speak confidently about how you can drive improvements.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, especially any hands-on experience you've had with property management oversight or working with third-party providers. Use specific examples to illustrate how you've successfully challenged assumptions and improved operational performance in past positions.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare some thoughtful questions about the company's current challenges with their BTR assets and how they measure success. This shows you're genuinely interested and ready to engage with the role from day one.
✨Demonstrate Your Organisational Skills
Since this role requires strong organisational abilities, be ready to discuss how you manage multiple tasks and projects simultaneously. Share examples of how you've effectively prioritised work and ensured smooth transitions in previous roles, particularly when onboarding new partners.
