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- Tasks: Manage a portfolio of student homes, ensuring smooth operations and tenant satisfaction.
- Company: Join a growing student accommodation provider dedicated to high-quality living standards.
- Benefits: Enjoy a competitive salary, performance bonuses, and opportunities for professional development.
- Why this job: Be part of a purpose-driven team focused on collaboration and continuous improvement.
- Qualifications: Experience in property management and strong organisational skills are essential.
- Other info: This role offers potential for progression into asset management.
The predicted salary is between 30000 - 40000 £ per year.
Location: London
Salary: £30,000 to £40,000 per annum + performance-based bonus
Full-time, permanent
We are proud to be working on an exclusive basis with a growing and forward-thinking student accommodation provider to appoint a Portfolio Manager for their London region. This is an excellent opportunity for a property professional who thrives in a fast-paced, service-led environment and wants to take real ownership of a portfolio that matters. Our client is on a mission to raise standards across the sector by delivering well-managed, high-quality homes for second and third-year students. They combine operational rigour with a strong customer focus and are committed to hiring people who take pride in doing things properly.
About the Role
You’ll be responsible for managing a regional portfolio of student homes, overseeing everything from lettings and move-ins to maintenance coordination, compliance, and tenant experience. This is a hands-on role where you’ll be expected to keep things running smoothly and spot opportunities to improve how the portfolio performs.
Key Responsibilities
- Manage lettings cycles, move-ins, and property handovers
- Oversee maintenance coordination, refurbishments, and presentation standards
- Handle escalated issues such as arrears, complaints, and council tax queries
- Support and liaise with internal teams, site staff, and regional leadership
- Onboard new properties into the portfolio and ensure compliance is maintained
- Monitor KPIs and provide regular reporting to your Regional Manager
- Contribute to the successful delivery of summer operations, including large-scale move-ins
- Suggest and support improvements to internal systems and processes
What We’re Looking For
- Experience managing student accommodation, BTR, HMO, or residential property portfolios
- Strong organisational and communication skills
- Able to manage multiple properties and tasks at once, particularly during peak seasons
- Detail-focused and confident using tech and property systems
- A proactive, calm, and solutions-oriented mindset
- Full UK driving licence is desirable but not essential
Why Apply?
This role offers more than day-to-day property management. It’s a chance to join a purpose-driven team in a business that’s growing fast and scaling with intention. The culture is professional but down-to-earth, with a focus on high standards, collaboration, and continuous improvement. You’ll be supported to develop and given space to make a genuine impact, whether that’s through process improvements, operational leadership, or future progression into asset management.
Exclusively represented: This opportunity is being managed exclusively by Vianney Dinnall-Sadler, Associate Director at Macdonald and Company. All applications and enquiries will be handled with confidentiality and care. To arrange an informal conversation, please get in touch directly.
Portfolio Manager employer: Macdonald & Company
Contact Detail:
Macdonald & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Portfolio Manager
✨Tip Number 1
Familiarise yourself with the student accommodation sector in London. Understanding the unique challenges and trends in this market will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the property management field, especially those who have experience with student accommodation. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the expectations for a Portfolio Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed multiple properties or handled challenging situations in the past. This will showcase your organisational skills and ability to remain calm under pressure, which are crucial for this role.
✨Tip Number 4
Research the company’s values and mission. Be ready to articulate how your personal values align with theirs, particularly regarding high standards and customer focus. This alignment can set you apart as a candidate who is not only qualified but also a good cultural fit.
We think you need these skills to ace Portfolio Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing student accommodation or similar property portfolios. Use specific examples that demonstrate your organisational and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your proactive mindset. Mention how your values align with the company's mission to raise standards in student accommodation.
Highlight Key Achievements: In your application, emphasise any past successes in managing lettings cycles, handling escalated issues, or improving operational processes. Quantify your achievements where possible to make a stronger impact.
Showcase Your Tech Savvy: Since the role requires confidence in using tech and property systems, mention any relevant software or tools you are familiar with. This will demonstrate your readiness to adapt to their operational rigour.
How to prepare for a job interview at Macdonald & Company
✨Showcase Your Experience
Be prepared to discuss your previous experience managing student accommodation or similar property portfolios. Highlight specific examples of how you've successfully handled lettings, maintenance coordination, and tenant relations.
✨Demonstrate Organisational Skills
Since the role requires managing multiple properties and tasks, be ready to explain how you prioritise and organise your workload. Share any tools or methods you use to stay on top of your responsibilities, especially during peak seasons.
✨Emphasise Problem-Solving Abilities
The company values a proactive and solutions-oriented mindset. Prepare to discuss challenges you've faced in previous roles and how you resolved them, particularly in relation to escalated issues like complaints or arrears.
✨Align with Company Values
Research the company's mission to raise standards in student accommodation. During the interview, express your alignment with their goals and how you can contribute to their commitment to high-quality service and continuous improvement.
