At a Glance
- Tasks: Oversee operations of residential communities and lead high-performing teams.
- Company: Leading Build to Rent operator with a focus on exceptional resident experiences.
- Benefits: Competitive salary, benefits, and opportunities for career progression.
- Other info: Dynamic role with regional travel and a chance to drive operational excellence.
- Why this job: Make a significant impact in a growing company while developing your leadership skills.
- Qualifications: Experience in managing multiple sites and strong leadership abilities required.
The predicted salary is between 70000 - 80000 £ per year.
Location: Leeds, Manchester or Birmingham (Regional Travel Required)
Salary: c£70,000–£80,000 + Benefits
We are recruiting for an experienced Regional Operations Manager to join a leading Build to Rent (BTR) operator, overseeing a portfolio of residential communities across the UK. Reporting to the Head of Operations, you will be responsible for driving operational performance, delivering an exceptional resident experience, and leading high-performing on-site teams across multiple locations.
Key Responsibilities
- Oversee the day-to-day operations of a regional BTR portfolio.
- Lead, coach and develop General Managers, Resident Managers and Property Managers.
- Drive customer satisfaction, occupancy and operational excellence.
- Manage budgets, reporting and financial performance.
- Ensure compliance with all health & safety and regulatory requirements.
- Support the mobilisation of new developments and continuous operational improvements.
- Build strong relationships with internal stakeholders, contractors and service partners.
- Act as the escalation point for operational issues across the portfolio.
About You
- Proven experience managing multiple sites within the Build to Rent (BTR), PBSA or residential property sector.
- Strong leadership skills with experience managing and developing multi-site teams.
- Commercial awareness and experience managing operational budgets.
- Excellent communication, organisation and stakeholder management skills.
- A proactive, customer-focused approach with the ability to drive performance and continuous improvement.
- Flexibility to travel regularly across your region.
Desirable: IRPM, ARLA or other relevant property qualifications.
This is an excellent opportunity to join a growing, well-backed residential operator, offering genuine career progression and the chance to make a significant impact across a high-performing portfolio.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager - BTR in Manchester
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Macdonald & Company.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Macdonald & Company? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Macdonald & Company's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Regional Operations Manager - BTR in Manchester
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Regional Operations Manager - BTR role at Macdonald & Company, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Macdonald & Company
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Macdonald & Company operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Macdonald & Company. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Macdonald & Company.
