At a Glance
- Tasks: Manage commercial properties, ensuring top-notch service and compliance.
- Company: Dynamic company with a national portfolio and a focus on excellence.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a supportive environment.
- Why this job: Join a team that values innovation and customer satisfaction in property management.
- Qualifications: Chartered Commercial Property Management Surveyor or similar qualifications required.
The predicted salary is between 40000 - 50000 £ per year.
Are you an experienced Commercial Property Management Surveyor with a passion for excellence and a drive to exceed expectations? Are you looking for a fresh challenge and to work in a hybrid fashion, based around the wider Northwest Region? If so, I have the role for you.
Our client is looking for a skilled commercial property management surveyor to take the helm of part of their national portfolio. Day to day, the key tasks involve:
- Key Responsibilities
- Execute property inspections, maintaining the required state of repair.
- Craft and manage service charge budgets, ensuring value for money.
- Uphold lease obligations, mitigating potential costs and liabilities.
- Engage with occupiers, enhancing assets and supporting social impact goals.
- Drive energy efficiency improvements, ensuring compliance with regulations.
- Customer Service Excellence
- Be the primary point of contact for occupier liaison.
- Proactively manage relationships, aiming for year-on-year satisfaction improvement.
- Implement efficient response times, demonstrating commitment to customer service.
- Collaboration & Communication
- Collaborate seamlessly with Asset Managers and cross-functional teams.
- Support the creation and implementation of a 5-year PPM with our FM Managed Service Provider.
- Identify revenue-generating opportunities and contribute to business growth.
- Financial Expertise
- Create and manage income and expenditure accounts for each property.
- Oversee service charge and non-recoverable cost budgets, ensuring prompt recharging.
- Manage rent collection, credit control, and insurance processes.
- Governance/Compliance
- Maintain awareness of H&S legislation, managing risks and ensuring compliance.
- Stay updated on relevant legislation and promptly report any transgressions.
- Adhere to the company’s protocols and processes, representing the company professionally.
The role would suit a Chartered Commercial Property Management Surveyor (or similar qualifications).
To learn more about this exceptional role, contact Nathan at Macdonald and Company on 0161 607 5089 or email.
Clientside Property Manager - Cheshire (Commercial) in Manchester employer: Macdonald & Company
Join a forward-thinking company that values excellence and innovation in commercial property management. With a hybrid working model based in the vibrant Northwest Region, you will benefit from a supportive work culture that prioritises employee growth and development. Our commitment to customer service excellence and sustainability ensures that you will be part of a team dedicated to making a positive impact while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Clientside Property Manager - Cheshire (Commercial) in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its portfolio. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially around customer service excellence and financial expertise. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Clientside Property Manager - Cheshire (Commercial) in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your commercial property management experience and any relevant qualifications to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for property management and how you can contribute to our goals. Be specific about your achievements and how they relate to the responsibilities listed in the job description.
Showcase Your Customer Service Skills:Since customer service excellence is key, make sure to include examples of how you've improved client satisfaction in previous roles. We want to see how you’ve proactively managed relationships and enhanced occupier experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Macdonald & Company
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial property management. Understand the key responsibilities listed in the job description, like service charge budgets and lease obligations. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since customer service excellence is a big part of this role, prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you improved satisfaction or resolved issues quickly, as this will demonstrate your commitment to occupier liaison.
✨Be Ready to Discuss Compliance
Familiarise yourself with health and safety legislation and any relevant compliance issues. Be prepared to talk about how you've managed risks in previous roles and how you stay updated on legislation changes. This will highlight your proactive approach to governance.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the company's goals for energy efficiency improvements or how they measure customer satisfaction. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
