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- Tasks: Collect commercial rent arrears and manage tenant relationships in a dynamic team.
- Company: Join a leading real estate investment company with a vibrant culture.
- Benefits: Competitive salary, discretionary bonus, and additional benefits.
- Why this job: Make a real impact in the property sector while developing your skills.
- Qualifications: Experience in credit control and strong analytical skills required.
- Other info: Opportunity for growth in a friendly and supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
One of the UK’s leading real estate investment and asset management companies has an exciting opportunity for an accomplished Credit Controller to join their vibrant business. This business is a well-established operator within the UK property sector having experienced exponential growth over a number of decades through the implementation of a highly acquisitive investment strategy which has culminated in the curation of a high performing property portfolio.
As part of a dynamic and friendly team you will coordinate the collection of commercial rent arrears across a diverse range of asset classes by undertaking the following duties:
- Undertake the collection of commercial rent arrears and ad hoc insurance, utilities and service charges
- Produce quarterly rent collection statistics and arrears reporting
- Present and discuss arrears positions at weekly meetings
- Manage cash receipting
- Prepare tenant deposit refunds
- Manage the initiation of legal proceedings to ensure that debts are resolved and concluded
- Actively undertake accounts investigations and reconciliations
- Manage the credit control inbox
- Liaise professionally with tenants both verbally and via email
- Negotiate payment plans with debtors
- Assist with Audit queries
- Liaison with Property and Asset Management Teams
- Assist with the implementation of Credit Control process improvements when required
The successful candidate will have acquired practical experience as a Credit Controller in the real estate and property sector managing the collection of rent and/or service charge arrears. In addition, you will be adept at the preparation of arrears reports using Excel, receipting income and associated reconciliations in conjunction with being fully conversant with credit control legislative and procedural requirements. Furthermore, you’ll have the ability to build relationships with tenants and stakeholders, strong analytical skills, and demonstrable debtor ledger management expertise. Finally, you will have exemplary negotiation skills, both written and verbal, with natural enthusiasm and a hard-working and conscientious approach.
For additional information or an informal conversation regarding this opportunity, please feel free to contact Jeremy Wright at Macdonald & Company either via email.
Benefits: plus benefits and discretionary bonus.
Credit Controller employer: Macdonald & Company
Contact Detail:
Macdonald & Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the real estate sector and let them know you're on the hunt for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since you'll be liaising with tenants and discussing arrears, practice how you'd handle tough conversations. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your analytical skills! When you get the chance to discuss your experience, highlight specific examples of how you've managed debtor ledgers or improved credit control processes. Numbers speak volumes, so be ready to share your successes.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in managing rent arrears and any relevant skills like Excel proficiency. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with our needs. Don’t forget to mention your negotiation skills and experience in the property sector.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements. Did you improve collection rates or streamline processes? We love numbers, so quantify your successes where possible to grab our attention!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Macdonald & Company
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your Excel skills and be ready to discuss how you've used data to manage arrears or prepare reports in the past. Being able to talk confidently about your experience with cash receipting and reconciliations will impress the interviewers.
✨Showcase Your Negotiation Skills
Negotiating payment plans is a key part of the role. Prepare examples of how you've successfully negotiated with debtors before. Think about specific situations where you turned a difficult conversation into a positive outcome, and be ready to share those stories during the interview.
✨Understand the Industry
Familiarise yourself with the real estate and property sector, especially regarding credit control processes. Research the company’s portfolio and recent news. This knowledge will not only help you answer questions but also show your genuine interest in the role and the business.
✨Build Rapport
Since you'll be liaising with tenants and stakeholders, demonstrating your ability to build relationships is crucial. During the interview, practice active listening and engage with the interviewers. Show them that you can communicate effectively both verbally and via email, as this will be essential in your day-to-day role.
