Estates / Facilities Management Director - Landmark Mixed-Use Estate – West Mids

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Director @ Macdonald and Company | Real Estate Recruitment

An outstanding opportunity for an experienced Estates / Facilities Management Director to lead operations at one of the UK’s most prominent mixed-use destinations, based in the West Midlands.

The estate is comprised of a mix of commercial offices, leisure, retail, hospitality and cultural attractions. It supports a diverse occupier base and a large daily working population.

The Role

This role will have overall responsibility for the operational, financial and reputational performance of the estate, leading a 70+ strong on‑site team delivering 24/7 facilities management services, including cleaning and security.

This is a senior leadership role with real influence over strategy, transformation and long‑term performance.

Key Responsibilities

• Lead all hard and soft FM services through in‑house teams and supply chain partners
• Deliver FM strategy aligned with wider asset and investment objectives
• Ensure full statutory, regulatory and H&S compliance across the estate
• Manage multi‑million‑pound FM budgets and service charge contributions
• Oversee procurement, contract performance and continuous improvement
• Embed sustainability, ESG and resilience across operations
• Act as senior point of contact for occupiers and key stakeholders, including local authorities
• Drive service excellence, digital transformation and operational innovation

About You

You will be a senior FM or estate management professional with experience of running large, complex, high‑profile, predominantly commercial environments. You will bring strong leadership, commercial awareness and stakeholder management skills, with a proven ability to lead sizeable teams and drive operational excellence.

The role requires someone to be present and visible, so is site based during the working week. Salary and package will reflect experience and qualifications.

To learn more about this exceptional new role, contact Nathan Wakelam of Macdonald & Company (Retained Recruitment Consultant) who will be able to provide all the details, along with a comprehensive job description. Contact Nathan on 0161 607 5089 or email nwakelam@macdonaldandcompany.com.

Seniority level

• Director

Employment type

• Full‑time

Job function

• Management