Inside Sales Coordinator in Woking

Challenge Yourself and Impact the Future! Fernox operates as a subsidiary business of MacDermid Enthone Industrial Solutions, a global diversified producer of high technology specialty products and a provider of technical services. Fernox is a leading manufacturer of water treatment chemical products, central heating system filters, plumbing consumables and diagnostic testing services. The business is committed to a progressive Research and Development program and has invested in an extensive in-house R&D team of scientists based in the UK.

We strive to embody the five Elements of our Culture, our 5Cs: Challenge, Commit, Collaborate, Choose and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders to drive financial performance and create a rewarding work environment.

We are seeking a great person to our Woking team who is fluent in Hungarian.

In this role, you will ensure the smooth operation of regional Fernox sales activities, monitoring and analysing customer buying patterns and trends, maintaining warehouse stock levels, providing technical help to local customers, getting involved in and supporting local marketing activities.

As an Inside Sales Coordinator you will:

• Co-ordinate all orders, queries and complaints to ensure that Fernox delivers the highest possible customer service standards.
• Actively maintain and increase the Fernox business through proactive telephone contact with the customer base, and participate in regular telesales projects, coordinated with management and assist the regional sales team in meeting targets.
• Assist management with specific merchant requests, and respond with regular reporting.
• Along with the sales team ensure the sales desk and phone lines are covered during the opening hours of the sales office.
• Process orders for the region (Romania, Slovakia, Czech Republic, Hungary, Lithuania, etc) and provide business support as appropriate in dealing with commercial, technical and marketing projects.

Ideally you will have secondary school education, and 3-5 years of relevant experience (Customer care and inside sales). You must have fluency in both Hungarian and English, any other language is a plus.

To be successful in this role, you need to have:

• Commitment to customer service, high level of customer focus.
• Communication and telephone liaison experience; numeracy and computer literacy, PC skills, and general administration skills.
• The ability to work well in a fast-paced environment.
• Good communication and organizational skills.

We care about what you care about. We respect the individual differences that make up our unique expanding organization. We prioritize both sustainability and social impact in both our business operations and our local communities through our various ESI Cares initiatives and the ESI Foundation.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.