At a Glance
- Tasks: Manage the yard and assist in sales support while handling construction materials.
- Company: Join a leading company committed to quality and customer satisfaction.
- Benefits: Receive full training, gain valuable experience, and work in a supportive environment.
- Other info: Opportunity for career growth and continuous improvement in customer service.
- Why this job: Be part of a dynamic team and develop practical skills in a growing industry.
- Qualifications: Forklift license and basic IT skills are essential; training provided.
The predicted salary is between 31500 - 38500 £ per year.
To operate the Hillsborough stocking facility including unloading, loading and packaging Maccaferri construction materials. Additional office-based support to the Senior Account Manager in all aspects relating to sales and customer service.
Responsibilities:
- Operate the Hillsborough stocking facility in an efficient, organised manner.
- Receive and unpack in-bound containerised or trailer delivered goods.
- Receive and prepare orders for collection by clients or third-party carriers.
- Keep yard and stocks in a tidy, safe manner.
- Regular stock takes in line with audit procedure.
- Organisation and despatch of small stock of rental tools.
- Assembly of welded mesh gabions as required.
- Use of CRM, SAP and other Maccaferri business system tools to ensure accurate project, enquiry, quotation, order, invoicing and other processes associated with commercial enquiries.
- Assist in inbound enquiries to the company by displaying a professional and efficient telephone manner and approach to customers.
- Attend any meetings as appropriate to provide product support and customer service if required.
- Develop a practical knowledge of the Company’s products and solutions.
- Follow the business processes necessary to facilitate and comply with office processes and procedures, from the point of initial contact with the customer to completion of the project.
- Work with Sales Manager to deliver the processes to ensure the efficient and accurate management of stocks.
- Ensure timely invoicing and accurate stock control.
- Maintain the Company’s commitment to ISO 9001 including championing Customer Satisfaction and identifying and pursuing areas of continuous improvement to customer service.
Additional Requirements:
- Comfortable with working alone at times and aware of lone-worker responsibilities/requirements.
- Forklift truck operator's licence.
- Ability to safely operate/handle equipment.
- Implement and adhere to the company's quality procedures.
- Work closely with, assist and provide cover for other members of the commercial team in Hillsborough as appropriate.
- Undertake such organisational and administration duties as may be required by the role and the Sales Manager/Senior Account Manager.
Training:
Maccaferri provides full training and support appropriate to the current status and future development of the position and employee.
Commitment to Quality:
Maccaferri has a commitment to quality and gives provision for procedures and controls for improvement of business functions and standards of customer service.
Skills:
IT literate Office Suite (specifically Word, Excel).
Yard person / sales office assistant in Lisburn employer: Maccaferri Ltd
Maccaferri is an exceptional employer that prioritises employee growth and development, offering comprehensive training and support tailored to your career progression. Located in Hillsborough, our work culture fosters collaboration and a commitment to quality, ensuring that every team member plays a vital role in delivering outstanding customer service and operational excellence. Join us to be part of a dynamic team where your contributions are valued and recognised, all while working in a safe and organised environment.
