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- Tasks: Lead and inspire a team of Retail Artists to achieve sales and customer service goals.
- Company: Join MAC Cosmetics, a brand that celebrates creativity and self-expression through makeup.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that turns makeup into art and fosters personal growth.
- Qualifications: Retail management experience in beauty or fast-paced environments; strong leadership and coaching skills required.
- Other info: Flexible hours and a vibrant work culture await you at Selfridges in Manchester.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach, and develop our team of Retail Artists to achieve sales, customer service, and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management, and the leadership of a high-performing team.
Creativity is our day-to-day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development, and helping them exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & Development offering
Qualifications
About you
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
MAC Cosmetics - Counter Manager - Selfridges - 37.5 Hours employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics - Counter Manager - Selfridges - 37.5 Hours
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' brand values and mission. Understanding their focus on creativity and self-expression will help you align your responses during the interview, showcasing how you can contribute to their vision.
✨Tip Number 2
Prepare examples of your previous retail management experiences, particularly in beauty or fast-paced environments. Highlight specific instances where you successfully led a team, achieved sales targets, or executed in-store events to demonstrate your capability.
✨Tip Number 3
Research current trends in the beauty industry and be ready to discuss how you would implement these trends in-store. This shows your proactive approach and passion for the industry, which is crucial for a role that thrives on creativity.
✨Tip Number 4
Network with current or former employees of MAC Cosmetics if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and questions during the interview.
We think you need these skills to ace MAC Cosmetics - Counter Manager - Selfridges - 37.5 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience, especially in beauty or fast-paced environments. Emphasise your achievements in setting sales targets and leading teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your leadership skills. Mention specific examples of how you've coached teams to exceed their KPIs and created successful in-store events.
Showcase Your Creativity: Since creativity is key for this role, consider including a section in your application that demonstrates your creative approach to retail management. This could be through past projects or innovative ideas you've implemented.
Prepare for the Interview: Research MAC Cosmetics and their values. Be ready to discuss how you can contribute to their mission of enabling limitless self-expression and how you would lead a team to achieve operational targets.
How to prepare for a job interview at MAC
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with makeup and how it has influenced your life. This will demonstrate your genuine interest in the role and align with MAC's mission of enabling limitless self-expression.
✨Highlight Leadership Experience
Prepare examples of how you've successfully led and developed a team in previous roles. Discuss specific instances where you coached team members to exceed their targets, as this is crucial for the Counter Manager position.
✨Discuss Customer Relationship Management
Be ready to talk about your strategies for building and maintaining strong customer relationships. Provide examples of how you've used exceptional customer service to drive sales and retain customers, which is key for this role.
✨Demonstrate Flexibility and Availability
Since the role requires flexible availability, be upfront about your schedule and willingness to work various hours. This shows that you are adaptable and ready to meet the demands of the business.
