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- Tasks: Lead and inspire a team of Retail Artists to achieve sales and customer service goals.
- Company: Join MAC Cosmetics, a brand that celebrates creativity and self-expression through makeup.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that values creativity and personal development in a vibrant retail environment.
- Qualifications: Retail management experience, preferably in beauty, with a proven track record in team leadership.
- Other info: Flexible hours available to support a healthy work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.
Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring their development and enabling them to exceed their KPIs, as well as your own.
Compensation and Benefits- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & Development offering
About you
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
MAC Cosmetics - Counter Manager - Boots - 37.5 Hours employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics - Counter Manager - Boots - 37.5 Hours
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' brand values and mission. Understanding their focus on creativity and self-expression will help you align your responses during the interview, showcasing how you can contribute to their vision.
✨Tip Number 2
Prepare examples of your previous retail management experiences, particularly in beauty or fast-paced environments. Highlight specific instances where you successfully led a team, achieved sales targets, or executed in-store events to demonstrate your capability.
✨Tip Number 3
Research current trends in the beauty industry and be ready to discuss how these could impact MAC's business. Showing that you're knowledgeable about the market will impress the hiring manager and indicate your passion for the role.
✨Tip Number 4
Be prepared to discuss your approach to customer relationship management. Think of strategies you've used in the past to build customer loyalty and how you would implement similar tactics at MAC to enhance the in-store experience.
We think you need these skills to ace MAC Cosmetics - Counter Manager - Boots - 37.5 Hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in beauty or fast-paced environments. Emphasise your achievements in sales targets and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the beauty industry and your leadership skills. Mention specific examples of how you've successfully coached teams and achieved sales goals.
Showcase Creativity: Since creativity is key in this role, consider including a section in your application that demonstrates your innovative ideas for in-store events or customer engagement strategies.
Highlight Flexibility: Mention your flexible availability in your application. This shows that you are willing to adapt to the needs of the business and can help maintain a good work-life balance.
How to prepare for a job interview at MAC
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with makeup and how it has influenced your life, as this will resonate with the values of MAC Cosmetics.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you coached team members to achieve their targets, as this role requires strong leadership and development skills.
✨Know Your Numbers
Be ready to discuss sales targets and customer service metrics. Familiarise yourself with key performance indicators (KPIs) relevant to retail management, as you'll need to demonstrate your ability to analyse and drive sales.
✨Prepare for Scenario Questions
Anticipate questions about how you would handle specific retail scenarios, such as managing inventory or resolving customer complaints. Practising these responses will help you showcase your problem-solving skills and operational knowledge.
