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- Tasks: Lead and inspire a team of Retail Artists to achieve sales and customer service goals.
- Company: Join MAC Cosmetics, a brand that celebrates creativity and self-expression through makeup.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that values creativity and personal development in a vibrant retail environment.
- Qualifications: Retail management experience, preferably in beauty, with a passion for coaching and team success.
- Other info: Flexible hours available to support a healthy work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a dynamic and inspirational Store/Retail/Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.
Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/Retail/Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development and allowing them to exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Qualifications
About you
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
MAC Cosmetics - Counter Manager - Boots- 30 Hours employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics - Counter Manager - Boots- 30 Hours
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' brand values and mission. Understanding their commitment to creativity and self-expression will help you align your interview responses with their ethos, showcasing how you can contribute to their vision.
✨Tip Number 2
Prepare examples of your previous retail management experiences, particularly in beauty or fast-paced environments. Highlight specific instances where you successfully led a team, achieved sales targets, or executed in-store events to demonstrate your capability.
✨Tip Number 3
Research current trends in the beauty industry and be ready to discuss how you would implement these trends in-store. This shows your proactive approach and passion for the industry, which is crucial for a role that thrives on creativity.
✨Tip Number 4
Be prepared to discuss your leadership style and how you inspire and develop your team. Think about specific strategies you've used in the past to motivate staff and exceed KPIs, as this will resonate well with the hiring manager.
We think you need these skills to ace MAC Cosmetics - Counter Manager - Boots- 30 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Counter Manager position at MAC Cosmetics. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Leadership Skills: Since the role involves leading and coaching a team, make sure to emphasise your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully managed teams and achieved sales targets in previous roles.
Showcase Creativity: MAC Cosmetics values creativity, so include any relevant experiences that demonstrate your ability to think outside the box. This could be through in-store events you’ve organised or innovative strategies you’ve implemented to enhance customer engagement.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific role. Use keywords from the job description and ensure your documents reflect your understanding of MAC's mission to enable limitless self-expression through makeup.
How to prepare for a job interview at MAC
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your personal experiences with makeup and how it has influenced your life, as this aligns with the company's mission of enabling limitless self-expression.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led and developed a team in previous roles. Highlight specific instances where you coached team members to exceed their targets, as this is crucial for the Counter Manager position.
✨Discuss Customer Relationship Management
Be ready to talk about your strategies for building and maintaining strong customer relationships. Provide examples of how you've used exceptional customer service to drive sales and retain customers in a retail environment.
✨Prepare for Operational Questions
Since the role involves operational accountability, brush up on your knowledge of inventory management, cash reconciliation, and staff scheduling. Be prepared to discuss how you've handled these aspects in past positions.
