At a Glance
- Tasks: Lead a team of makeup artists to deliver exceptional customer experiences and drive retail sales.
- Company: Join MAC, a leading cosmetics brand owned by Estee Lauder Companies, known for its vibrant culture.
- Benefits: Enjoy excellent salary, bonuses, product allocation, staff discounts, and more perks.
- Why this job: Be part of a dynamic retail environment where you can inspire others and make a real impact.
- Qualifications: Experience in retail is preferred; passion for cosmetics and strong leadership skills are essential.
- Other info: This role requires airside clearance, including a Criminal Reference Check and employment referencing.
The predicted salary is between 28800 - 42000 £ per year.
What the role is all about?This is a management position, where you lead and drive the make up artists to retail success – it is all about the customer experience, ensuring each and every customer gets a great MAC experience on visiting the counter.
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Driving retail sales – the ability to understand and communicate sales targets and expectations, leading by example
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Delivering 5 star service
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Developing and managing the talents of every team member – being clear about goals and objectives
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Operational excellence – this involves managing stock, events and merchandising guidelines
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Experience in retail environment – ideally a make up brand but not essential – you do have to be passionate about the cosmetics industry
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Ability to confidently manage a team- being able to inspire and motivate a team to deliver results
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Professional attitude and positive outlook on business and the commercial success of the business – the ability to build internal relationships with key stakeholders is essential.
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The ability to work at pace, this is a dynamic retail environment, with a need to be responsive and agile
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Excellent salary and bonus
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Product allocation
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Staff discounts
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Other excellent benefits from within the wider business
This role is based within an airport and as such airside clearance is required before you can start work – this includes a Criminal Reference Check and 5years of employment referencing – you will be guided through all of this.
MAC is owned by the Estee Lauder Companies, who are an equal opportunities employer.
Beauty Counter Manager employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Counter Manager
✨Tip Number 1
Familiarize yourself with MAC's brand values and customer service standards. Understanding what makes the MAC experience unique will help you convey your passion for the brand during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team to achieve sales targets or deliver exceptional customer service.
✨Tip Number 3
Research the latest trends in the cosmetics industry, especially those relevant to MAC. Being knowledgeable about current products and trends will demonstrate your commitment and enthusiasm for the role.
✨Tip Number 4
Since this role requires airside clearance, be prepared to discuss your employment history and any potential background checks. Having your references ready can streamline this process and show your readiness for the position.
We think you need these skills to ace Beauty Counter Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Beauty Counter Manager position. Highlight key responsibilities such as leading a team, driving retail sales, and delivering excellent customer service.
Tailor Your CV: Customize your CV to reflect your experience in retail management, particularly in the cosmetics industry if applicable. Emphasize your ability to inspire and motivate a team, as well as any relevant achievements in sales or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the cosmetics industry and your understanding of the importance of customer experience. Mention specific examples of how you've successfully managed teams and driven sales in previous roles.
Highlight Relevant Experience: In your application, be sure to highlight any experience you have in a dynamic retail environment. Discuss your operational excellence, including stock management and event coordination, to demonstrate your fit for the role.
How to prepare for a job interview at MAC
✨Show Your Passion for Cosmetics
Make sure to express your enthusiasm for the cosmetics industry during the interview. Share any personal experiences or insights that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Discuss your approach to motivating and inspiring team members, as this role requires strong leadership to drive retail success.
✨Understand Retail Sales Metrics
Familiarize yourself with key retail sales metrics and be ready to discuss how you would communicate sales targets and expectations to your team. Showing that you can lead by example in achieving these goals is crucial.
✨Emphasize Customer Experience
Be prepared to talk about your strategies for delivering exceptional customer service. Highlight any previous experiences where you enhanced the customer experience, as this is a core aspect of the role.