At a Glance
- Tasks: Enhance online shopping experiences through data analysis and A/B testing.
- Company: Dynamic eCommerce business with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Collaborative team environment with a customer-first approach.
- Why this job: Make a real impact on customer journeys and drive business success.
- Qualifications: Experience in UX, CRO, or eCommerce optimisation is essential.
Our client, a successful multi-brand eCommerce business is looking to add an experienced UX/CRO Specialist to their growing digital team. This is an exciting opportunity for someone who enjoys using customer insight, analytics and experimentation to improve digital experiences and deliver measurable commercial results. You'll play a key role in shaping how customers interact with their online retail brands, identifying opportunities to remove friction, improve usability and increase conversion throughout the customer journey.
The Role: Working alongside Digital Marketing, SEO, CRM, Content, Trading, Data and Development teams, you'll help prioritise and deliver optimisation initiatives that enhance both the customer experience and business performance. This role would suit someone who combines analytical thinking with a passion for creating better online experiences.
Responsibilities:
- Analyse customer journeys to identify usability issues and conversion opportunities.
- Use behavioural data, analytics and customer insight to make evidence-based recommendations.
- Plan, support and evaluate A/B testing and optimisation programmes.
- Review navigation, category pages, product pages, checkout and post-purchase experiences.
- Measure the impact of optimisation activity using key commercial and UX metrics.
- Work collaboratively with cross-functional teams to deliver improvements.
- Champion a customer-first approach across digital projects.
Requirements:
- Previous experience in UX, CRO or eCommerce optimisation.
- Experience using tools such as Google Analytics, Google Tag Manager, heatmaps or session recording software.
- Knowledge of A/B testing and experimentation.
- The ability to interpret data and turn insights into practical recommendations.
- A commercial mindset with a focus on driving measurable business outcomes.
Please Note: Applicants must have the permanent right to work in the UK without sponsorship restrictions. Our client is based in Glasgow and ideally the successful candidate will have access to a car due to the location.
Apply now
CRO Specialist in Glasgow employer: Mac Recruit Group
Join a dynamic multi-brand eCommerce business in Glasgow, where your expertise as a UX/CRO Specialist will be valued and impactful. With a strong focus on collaboration and innovation, you'll thrive in a supportive work culture that prioritises employee growth and development, offering opportunities to enhance your skills while driving meaningful improvements in customer experiences. Enjoy the benefits of a hybrid working model and a competitive salary, all while being part of a team that champions a customer-first approach.
StudySmarter Expert Advice🤫
We think this is how you could land CRO Specialist in Glasgow
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Mac Recruit Group are looking for when hiring for a CRO Specialist.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Mac Recruit Group for the CRO Specialist, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Mac Recruit Group as a CRO Specialist, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Mac Recruit Group’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a CRO Specialist.
We think you need these skills to ace CRO Specialist in Glasgow
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Mac Recruit Group, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Mac Recruit Group's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Mac Recruit Group. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Mac Recruit Group
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Mac Recruit Group uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Mac Recruit Group. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
