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- Tasks: Lead the e-commerce strategy and optimise digital sales channels for growth.
- Company: Dynamic financial services client in Glasgow with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional development.
- Why this job: Make a real impact by enhancing customer experiences and driving revenue growth.
- Qualifications: Experience in e-commerce management and strong analytical skills required.
- Other info: Join a fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 60000 - 65000 £ per year.
Location: Glasgow (Hybrid - Two days per week in the office)
Contract: Permanent, Full-time
Salary: £60,000 - £65,000
Are you passionate about creating seamless digital customer experiences that drive growth? Do you thrive in fast-paced environments where strategy meets hands-on delivery? If so, MRG have a great opportunity for you! We’re working on an E-commerce Manager role with our financial services client in Glasgow who will lead the optimisation of their digital sales channels – including website and mobile app – and deliver measurable growth in revenue and profit.
This is a fantastic opportunity to take ownership of the e-commerce strategy, ensuring platforms deliver an engaging, intuitive, and customer-first experience that drives recruitment, retention, and development of customers.
The role:
- As E-commerce Manager, you’ll shape and deliver the e-commerce roadmap across the website and app.
- Working closely with Customer Acquisition, Customer Development and Digital CX teams, you’ll lead continuous optimisation of online sales journeys, ensuring they are efficient, engaging and high-converting.
- From performance analytics to SEO strategy, you’ll drive improvements that increase conversion rates and engagement – while ensuring the right product mix to maximise profitability.
Key responsibilities:
- Lead the development and execution of the e-commerce strategy across web and app channels to deliver sales and profit targets.
- Continuously optimise sales journeys, driving higher conversion rates and stronger engagement.
- Use robust analytics to track performance and uncover actionable insights that inform decisions.
- Own A/B testing and continuous improvement plans to refine customer journeys.
- Develop lead capture and re-marketing strategies for non-converting customers.
- Manage e-commerce development workstreams with both internal stakeholders and external agencies.
- Define and deliver the SEO strategy to increase organic traffic and improve rankings.
- Carry out competitor and market analysis to spot opportunities and emerging trends.
- Lead and develop a line report, fostering a culture of innovation and performance.
- Stay ahead of industry best practice to ensure we’re continually improving our digital channels.
About you:
- You’ll be a commercially minded digital leader, combining strategic thinking with a hands-on approach to execution.
- You’ll have a passion for customer-centric experiences and a strong track record of delivering measurable improvements in digital performance.
- Degree or relevant qualification in Marketing, Digital or E-commerce (or equivalent experience).
- Proven experience in e-commerce management across web and app platforms.
- Demonstrated success in optimising customer journeys to increase engagement and sales.
- Strong analytical and quantitative skills – comfortable using data to shape decisions.
- Excellent leadership skills with experience managing high-performing teams.
- Skilled in CMS and web analytics tools (experience with DATO CMS desirable).
- Expertise in SEO and SEM best practices.
- Exceptional communication and stakeholder management skills.
- Organised, detail-oriented, and able to manage multiple projects simultaneously.
- Financial services sector experience advantageous but not essential.
Please click on the link to apply for this role and speak to Jonathan for full details.
Ecommerce Manager employer: MAC Recruit Group Ltd
Contact Detail:
MAC Recruit Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its e-commerce strategies. Be ready to discuss how your experience aligns with their goals, especially around optimising customer journeys and driving sales growth.
✨Tip Number 3
Showcase your analytical skills! Bring examples of how you've used data to drive decisions in past roles. This will demonstrate your ability to deliver measurable improvements, which is key for an E-commerce Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity and keen to join the team.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the E-commerce Manager role. Highlight your achievements in optimising digital sales channels and any relevant metrics that showcase your success.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about creating seamless digital customer experiences. Share specific examples of how you've driven growth in previous roles, and don’t forget to mention your hands-on approach!
Showcase Your Analytical Skills: Since this role involves using data to inform decisions, make sure to include any experience you have with performance analytics and A/B testing. We love seeing how you've used data to improve conversion rates and engagement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get in touch with you about this exciting opportunity!
How to prepare for a job interview at MAC Recruit Group Ltd
✨Know Your E-commerce Stuff
Make sure you brush up on the latest trends in e-commerce, especially in the financial services sector. Be ready to discuss your experience with optimising customer journeys and how you've used analytics to drive decisions. This shows you're not just a strategist but also someone who can get hands-on.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be prepared to share examples of how you've led high-performing teams in the past. Talk about how you foster innovation and performance, and maybe even mention a time when you turned a struggling project around.
✨Be Data-Driven
The company is looking for someone who can use data to inform decisions. Bring specific examples of how you've used analytics tools to track performance and improve conversion rates. If you have experience with A/B testing, make sure to highlight that too!
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about their current e-commerce strategy and how they measure success. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.