Ecommerce Analyst

Ecommerce Data & Insights Analyst

Location: North-East Glasgow

Salary: Up to £35,000

We are excited to introduce a new Analyst role within a fast-growing Ecommerce business in the Northeast of Glasgow, part of a well-known portfolio of leading Glasgow brands. This role is key as the company scales its Ecommerce operations, building on a successful foundation with a turnover approaching £6 million. With ambitious projects underway and having just relaunched their site, the business is geared up for significant growth. If you have a background in data analysis, reporting, and operational support , could be the perfect next step for you.

About the Role:

As a Data & Insights Analyst, you’ll play a key role in managing and analysing business data, developing reports and dashboards, and delivering insights that drive decision-making. Reporting to the Head of eCommerce, you’ll also support the smooth running of key operational systems and integrations, ensuring business processes remain efficient and data-led.

What You’ll Be Doing:

• Extracting and preparing regular reports from sales platforms, marketplaces, and operational systems.
• Developing and maintaining dashboards to track sales, returns, traffic, customer behaviour, and operational performance.
• Identifying, investigating, and resolving data anomalies such as stock inconsistencies or reporting errors.
• Analysing performance trends including customer journey data, paid media activity, and operational metrics.
• Collaborating with department heads to automate, enhance, and streamline reporting processes.
• Supporting day-to-day operational systems and integrations, ensuring seamless data flow and process efficiency.
• Assisting with onboarding and maintaining user accounts, hardware, and software tools as required.
• Liaising with external platform and software providers when needed to resolve issues or optimise integrations.

What We’re Looking For:

• 3+ years’ experience in a data analysis, reporting, or operational support role within an eCommerce or digital environment.
• Strong analytical and problem-solving skills with excellent attention to detail.
• Proficiency with spreadsheets, pivot tables, lookups, and dashboard creation.
• Experience extracting and interpreting data from sales platforms, operational systems, or marketplaces.
• Ability to communicate insights and technical concepts clearly to non-technical stakeholders.
• Comfortable working independently while collaborating with a wider team.
• Enthusiasm for learning new digital tools, platforms, and reporting technologies.

Desirable Skills:

• Experience with Shopify or similar eCommerce platforms.
• Knowledge of Amazon Seller Central or other marketplace tools.
• Understanding of digital marketing metrics and performance analytics.

Why Join?

• Be part of a fast-growing, digitally driven business with a collaborative and supportive culture.
• Opportunity to shape data-led reporting processes and deliver insights that directly impact business decisions.
• Work in a refreshing environment away from the typical city-centre setting.
• Enjoy a healthy work-life balance with a business that values well-being and professional growth.

Salary and Benefits:

• Salary up to £35,000 DOE.
• Hybrid working, circa 2 days in office, flex to suit the individual.
• Flexi time – typically 8-4 or 9-5 to suit you.
• Staff Discount.
• Discounted and free food and drink.
• Free Parking.

Equal Opportunities:

Our client values diversity and inclusion, enhancing our team\’s effectiveness and client service. As an equal opportunity employer, they ensure fair treatment for all candidates regardless of background.

Please Note:

All applicants must be located in Glasgow or within a commutable distance and must have a permanent right to work in the UK without visa restrictions. A car would be beneficial due to location.

How to Apply:

Apply via LinkedIn to be considered for this role, alternatively you can reach out to Brian via email – brian@macrecruit.co.uk