MAC is a full-service global Contract Research Organisation (CRO). We also own a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health.
We are looking for a friendly and approachable HR Manager to join our Human Resources department in Blackpool.
As this is a hybrid role, there will be a requirement to work on site for at least 2 days per week, at our Lancashire, Blackpool site (we could also accommodate someone working from our Manchester site). Travel to other sites would be as and when required, therefore a valid driving licence and access to own transport would be beneficial.
The main focus of the role will be to provide HR/ER support across all levels of the organisation, offering professional advice, guidance, and support to managers and employees, ensuring consistent and legally compliant practices.
- CIPD Level 5 qualified or Chartered MCIPD (desirable only)
- Minimum of 5 years’ HR experience
- Proven background as an HR professional working with senior management stakeholders, with demonstrable experience building trusted relationships at this level, ideally within a multi-site and global business
- A HR generalist with hands‑on experience covering topics such as employee relations, policy review, business partnering, reward, culture and diversity and inclusion
- A self‑starter, able to plan and prioritise your own workload in a fast‑paced environment
- Organised, commercially savvy with a data‑driven approach
- Knowledge of and experience in the application of UK employment law
- Experience working across different international jurisdictions desirable
- Oversee and manage all employee relations issues in the business, escalating the Director of Site Operations where required.
- Devise and maintain processes and procedures for all ER processes, to be implemented across the business.
- Support the Director of Site Operations with policy writing and maintaining the UK employee handbook
- Support the Director of Site Operations in the development of a HR function outside of the UK
- Provide guidance on all HR processes and policies.
- Ensure all contractual terms are accurate and up to date to minimise risks to the Company.
- Oversee absence management including holidays and sickness reporting
- Oversee the collation and submission of relevant information to Finance department for payroll on a monthly basis, including new starter documents, sickness, unpaid leave, job changes, leavers, etc.
- Deliver training to Line Managers on HR related processes as required.
- Scribe, advise and support Line Managers during formal meetings, where required.
- Mentoring colleagues in the HR department, providing training and guidance.
- Maintain high levels of confidentiality and sensitivity in dealing with all issues especially when handling sensitive situations and information.
- Contribute to the creation of solutions to improve and standardise the HR service by identifying and recommending opportunities for improvement.
- Manage Exit Surveys and arrange Exit interviews where requested.
- Manage the Mental Health Initiative Group within the organisation.
- Administrate and advise on the Private Medical Scheme.
- Manage leavers and all maternity/paternity in the business
- Support with management of Sage and any queries.
- Salary range 35-40k per annum
- Health Insurance
- Eye Care Vouchers
- Cycle to work scheme
- Free onsite parking
- 25 days annual leave (increasing in increments to 30 days after 6 years' service)
- Your birthday off work
