At a Glance
- Tasks: Provide first line IT support and assist with second line issues.
- Company: Leading temporary works specialist with over 60 years of excellence.
- Benefits: Competitive salary, health packages, and a great pension scheme.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and enhance your IT skills while travelling across the UK.
- Qualifications: Experience in laptop repair and first/second line support required.
The predicted salary is between 25000 - 35000 £ per year.
Location – Dewsbury
We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary works solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders.
We are currently looking for an IT Support Technician to work alongside our IT team based out of Dewsbury. You will be responsible for all the first line support, as well as assisting the IT service desk with 2nd line support. This role will allow the successful candidate to upskill and develop with the team and the company. Please note this role will include frequent travel across the UK to all of our depots.
Benefits
- A competitive basic salary & package
- Great health and well-being packages
- A great pension scheme
Key Responsibilities
- Support end users via the helpdesk tools and telephone
- Configuration and implementation of hardware and software
- Liaise with third party software and hardware support companies
- Contribute to the development and documentation of solutions, processes and procedures
- Laptop builds & repairs
- Administration of the mobile phone suite
What You Need
- Experience of building and repairing laptops
- Prior experience of working on both 1st and 2nd line support
- Stakeholder management skills
- Ability to work independently
- Able to travel across the UK
IT Support Technician employer: Mabey Hire
Mabey Hire is an excellent employer that values its employees by offering a competitive salary, company-wide bonuses, and a robust pension scheme. Our dynamic work culture fosters collaboration and growth, providing HGV Class 1 Drivers with opportunities to contribute to impactful projects across the UK while enjoying the benefits of a supportive team environment in Bilston.
