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- Tasks: Engage with customers, conduct telesales, and monitor transport activities.
- Company: Mabey Hire is a leading temporary works specialist with over 60 years of excellence.
- Benefits: Enjoy a competitive salary, health benefits, and a fantastic pension scheme.
- Why this job: This role offers growth opportunities and a chance to develop valuable skills in a supportive environment.
- Qualifications: GCSE education and at least 12 months in customer service or sales required.
- Other info: Entry-level position with full-time hours in Romsey.
The predicted salary is between 21600 - 30240 £ per year.
We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary works solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders.
We are currently looking for a Hire Desk Controller in the Romsey area to support our growing Hire Desk Sales Team. This is a fantastic role which will allow the successful candidate to upskill and develop through the company.
Benefits- A competitive basic salary
- Health and wellbeing benefits
- A fantastic pension scheme
- Effectively communicate and build rapport with customers to improve performance and drive sales.
- Conduct outbound Telesales calls to increase sales volumes.
- Promote and improve customer service by reducing Non Conformance Reports (NCRs).
- Monitor transport activities within the depot to ensure the most efficient and cost-effective use.
- Comply with Health and Safety requirements and ensure compliance within the depot.
- GCSE level of education
- At least 12 months customer service and selling experience
- Attention to Detail
- Problem solving
- Active listening
- IT literate
If you are interested in this position please click apply.
Hire Desk Controller employer: Mabey Hire
Contact Detail:
Mabey Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the temporary works industry and Mabey Hire's specific services. Understanding their offerings will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in a sales context. Since the role involves outbound telesales, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've handled customer service challenges in the past. This will highlight your capability to reduce Non Conformance Reports (NCRs) as mentioned in the job description.
✨Tip Number 4
Network with current or former employees of Mabey Hire on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information that could be beneficial during your application process.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Hire Desk Controller position. Tailor your application to highlight relevant experience in customer service and sales.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous customer service and sales experience. Provide specific examples of how you've effectively communicated with customers and driven sales in past roles.
Showcase Your Skills: Make sure to mention skills that are crucial for this role, such as attention to detail, problem-solving abilities, and IT literacy. Use concrete examples to demonstrate these skills in action.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the Hire Desk Controller role at Mabey Hire. Mention your enthusiasm for the company and how you can contribute to their success.
How to prepare for a job interview at Mabey Hire
✨Know the Company
Before your interview, take some time to research Mabey Hire. Understand their history, values, and the services they offer. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise your customer service and sales experience during the interview. Be ready to share specific examples of how you've successfully communicated with customers or solved problems in previous roles.
✨Demonstrate Active Listening
Since the role requires effective communication, practice active listening during the interview. Show that you can engage with the interviewer by summarising their points and asking relevant questions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and attention to detail. Think of situations where you had to handle difficult customers or improve service efficiency, and be ready to discuss them.
