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- Tasks: Lead and motivate a high-performing team while managing hire desk activities.
- Company: A leading temporary works specialist with over 60 years of excellence.
- Benefits: Competitive salary, company bonus, health packages, and pension scheme.
- Why this job: Develop your skills in a dynamic environment and make a real impact.
- Qualifications: GCSE education, customer service experience, and strong IT skills.
- Other info: Great opportunity for career growth and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Location – Glasgow
Job type – Permanent, Onsite
We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary works solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders.
We are currently looking for a Hire Desk Manager in the Glasgow area to support our Hire Desk Sales Team. This is a fantastic role which will allow the successful candidate to up-skill and develop through the company. You will find more details below.
Benefits
- A competitive basic salary
- Company bonus
- Great health and well-being packages
- A great pension scheme
Key Responsibilities
- Lead, motivate, develop, appraise and motivate Hire staff, Drivers and Cleaners to achieve a high-performing team.
- Manage and monitor transport activities within the depot to ensure the most efficient and cost-effective use of company vehicles and/or external hauliers.
- Manage hire desk activities within the depot and improve customer service by reducing Non Conformance Reports (NCRs).
- Comply with Health and Safety requirements and ensure compliance within the depot.
- Assist the General Manager to manage and monitor stock levels and implement initiatives to ensure accurate recording of stock levels so the depot remains operational.
What You Need
- GCSE level of education
- At least 24 months customer service and selling experience
- Attention to detail
- Problem solving, active listening
- Strong IT skills
If you are interested in this position please click apply.
Hire Desk Manager in Glasgow employer: Mabey Hire
Contact Detail:
Mabey Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Hire Desk Manager role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their projects and values so you can show how you’d fit right in. We want to see that you’re genuinely interested in what we do!
✨Tip Number 3
Practice your answers to common interview questions, especially those related to customer service and team management. We love candidates who can demonstrate their problem-solving skills and attention to detail, so have some examples ready!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our success.
We think you need these skills to ace Hire Desk Manager in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Desk Manager role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your past experiences align with our needs. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills: Since problem-solving is key for this role, include examples in your application where you've successfully tackled challenges. We want to know how you think on your feet and handle tricky situations!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Mabey Hire
✨Know Your Stuff
Make sure you understand the role of a Hire Desk Manager inside out. Familiarise yourself with the key responsibilities listed in the job description, like managing transport activities and improving customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your customer service and selling experience. Think about times when you've led a team or solved a problem effectively. This will demonstrate your capability to handle the responsibilities of the role and give the interviewer a clear picture of what you can bring to the table.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Mind Your Manners
Don’t underestimate the power of good manners! Be polite, listen actively, and engage with your interviewers. A positive attitude can go a long way in making a lasting impression, especially in a customer-focused role like this one.