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- Tasks: Lead a vibrant retail space, engaging with customers and the cycling community.
- Company: Join MAAP, a brand that embodies cycling culture in London.
- Benefits: Enjoy product allowances, staff pricing, and a competitive salary.
- Other info: Be part of a dynamic environment with opportunities for growth.
- Why this job: Shape an exciting retail experience and inspire a passionate team.
- Qualifications: Retail management experience and a love for cycling and culture.
The predicted salary is between 30000 - 40000 £ per year.
We’re opening our newest MAAP LaB in London. More than a store, the LaB is where MAAP comes to life - a physical expression of the brand. Product, culture, and community intersecting in one of the world’s most influential cities. This space is designed to move with London. To host rides at first light. To bring people together over coffee, conversation and a shared obsession with cycling. To create something that feels considered, elevated and distinctly MAAP.
We’re looking for a Retail Store Manager to lead it. Someone who sets the standard. Who understands that retail is detail, energy and experience — not just transactions. Who can build a team, shape a culture, and create a space people want to return to.
You will:
- Manage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining, and growing relationships with customers and the wider London cycling community.
- Champion a sales-driven culture and lead from the front, upholding the highest customer and brand experience standards.
- Hire, train, develop and lead a retail team, ensuring they are motivated and equipped to deliver an exceptional experience.
- Deliver financial results and achieve sales, margin and inventory targets by optimising retail KPIs.
- Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are executed daily.
- Stay across seasonal launches and product knowledge, ensuring the team can confidently speak to technical features and benefits.
- Manage store rostering in line with wage budgets and sales performance.
- Oversee inventory management to ensure product availability at all times.
- Lead and support LaB rides, community engagement and local activations.
You bring:
- Demonstrated retail experience within fashion, sportswear or a similar environment, with strong store or team management capability.
- Confident leadership skills, with the ability to inspire and align a team around shared goals.
- Exceptional customer service and selling capability.
- Strong visual merchandising experience and attention to detail.
- A self-motivated, proactive and solutions-focused mindset.
- The ability to think strategically while executing day-to-day retail operations.
- A proven track record of delivering results, driving sales and building high-performing teams.
- A passion for delivering a world-class retail experience.
- A genuine interest in cycling, fashion, music and London’s cultural landscape.
In return:
- Product allowance.
- Staff pricing across the range.
- A competitive package.
Retail Store Manager in London employer: MAAP
Contact Detail:
MAAP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in London
✨Tip Number 1
Get to know the brand inside out! Dive into MAAP's culture, products, and community. When you walk into that interview, show us how your passion for cycling and retail aligns with our vision.
✨Tip Number 2
Network like a pro! Connect with people in the cycling community and retail industry. Attend local events or rides to meet potential colleagues and show us you're already part of the scene.
✨Tip Number 3
Prepare to showcase your leadership skills! Think of examples where you've built a team or improved customer experiences. We want to see how you can inspire others and create a vibrant store atmosphere.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the MAAP family and making an impact in London.
We think you need these skills to ace Retail Store Manager in London
Some tips for your application 🫡
Show Your Passion: Let your love for cycling and the MAAP brand shine through in your application. We want to see how your interests align with our culture and community, so don’t hold back!
Highlight Your Experience: Make sure to detail your retail experience, especially in fashion or sportswear. We’re looking for someone who can lead a team and create an exceptional customer experience, so share those relevant stories!
Be Specific About Your Skills: When discussing your leadership and visual merchandising skills, be specific! We want to know how you’ve inspired teams and maintained high standards in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at MAAP
✨Know Your MAAP
Before the interview, dive deep into MAAP's brand values and culture. Understand their products and how they connect with the cycling community in London. This will help you demonstrate your genuine interest and show that you're not just another candidate.
✨Showcase Your Leadership Style
Be ready to discuss your leadership approach and how you've successfully built and motivated teams in the past. Share specific examples of how you've inspired others to achieve shared goals, especially in a retail environment.
✨Master the Details
Retail is all about the details! Prepare to talk about your experience with visual merchandising and how you ensure high standards are met. Bring examples of how you've optimised store layouts or displays to enhance customer experience.
✨Engage with the Community
Since community engagement is key for this role, think of ways you've previously connected with local communities or how you would plan to do so at MAAP. Be ready to share ideas for local activations or events that could bring cyclists together.