At a Glance
- Tasks: Lead a vibrant retail space, engaging with customers and the cycling community.
- Company: Join MAAP, a brand that embodies cycling culture in London.
- Benefits: Enjoy product allowances, staff pricing, and a competitive salary.
- Other info: Be part of a dynamic environment with opportunities for growth.
- Why this job: Shape an exciting retail experience and inspire a passionate team.
- Qualifications: Retail management experience and a love for cycling and culture.
The predicted salary is between 30000 - 40000 £ per year.
We’re opening our newest MAAP LaB in London. More than a store, the LaB is where MAAP comes to life - a physical expression of the brand. Product, culture, and community intersecting in one of the world’s most influential cities. This space is designed to move with London. To host rides at first light. To bring people together over coffee, conversation and a shared obsession with cycling. To create something that feels considered, elevated and distinctly MAAP.
We’re looking for a Retail Store Manager to lead it. Someone who sets the standard. Who understands that retail is detail, energy and experience — not just transactions. Who can build a team, shape a culture, and create a space people want to return to.
You will:
- Manage and take full accountability for delivering the MAAP retail experience by engaging, developing, maintaining, and growing relationships with customers and the wider London cycling community.
- Champion a sales-driven culture and lead from the front, upholding the highest customer and brand experience standards.
- Hire, train, develop and lead a retail team, ensuring they are motivated and equipped to deliver an exceptional experience.
- Deliver financial results and achieve sales, margin and inventory targets by optimising retail KPIs.
- Maintain the highest visual merchandising standards, ensuring MAAP VM guidelines are executed daily.
- Stay across seasonal launches and product knowledge, ensuring the team can confidently speak to technical features and benefits.
- Manage store rostering in line with wage budgets and sales performance.
- Oversee inventory management to ensure product availability at all times.
- Lead and support LaB rides, community engagement and local activations.
You bring:
- Demonstrated retail experience within fashion, sportswear or a similar environment, with strong store or team management capability.
- Confident leadership skills, with the ability to inspire and align a team around shared goals.
- Exceptional customer service and selling capability.
- Strong visual merchandising experience and attention to detail.
- A self-motivated, proactive and solutions-focused mindset.
- The ability to think strategically while executing day-to-day retail operations.
- A proven track record of delivering results, driving sales and building high-performing teams.
- A passion for delivering a world-class retail experience.
- A genuine interest in cycling, fashion, music and London’s cultural landscape.
In return:
- Product allowance.
- Staff pricing across the range.
- A competitive package.
Retail Store Manager in City of London employer: MAAP
Contact Detail:
MAAP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in City of London
✨Tip Number 1
Get to know the brand inside out! Dive into MAAP's culture, products, and community. When you walk into that interview, show us how your passion for cycling and retail aligns with our vision.
✨Tip Number 2
Network like a pro! Connect with people in the cycling community and retail industry. Attend local events or rides to meet potential colleagues and customers. It’s all about building relationships!
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've motivated teams and driven sales in previous roles. We want to see how you can inspire others to create an exceptional retail experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the MAAP family and contributing to our vibrant community.
We think you need these skills to ace Retail Store Manager in City of London
Some tips for your application 🫡
Show Your Passion: Let your love for cycling and retail shine through in your application. We want to see how your interests align with our brand and the vibrant culture of London.
Highlight Your Experience: Make sure to detail your previous retail management experience, especially in fashion or sportswear. We’re looking for someone who can lead a team and create an exceptional customer experience.
Be Specific About Your Skills: When discussing your skills, focus on leadership, visual merchandising, and customer service. We want to know how you’ve driven sales and built high-performing teams in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with MAAP.
How to prepare for a job interview at MAAP
✨Know Your MAAP
Before the interview, dive deep into MAAP's brand values and culture. Understand their approach to cycling and community engagement. This will help you articulate how your vision aligns with theirs and show that you're genuinely passionate about the brand.
✨Showcase Your Leadership Style
Be ready to discuss your leadership experiences in detail. Share specific examples of how you've built and motivated teams in previous roles. Highlight your ability to create a positive retail environment that encourages exceptional customer service and team collaboration.
✨Master the Metrics
Familiarise yourself with key retail KPIs and be prepared to discuss how you've achieved or exceeded these in past positions. Bring concrete examples of how you've driven sales, managed inventory, and optimised visual merchandising to enhance the customer experience.
✨Engage with the Community
Demonstrate your understanding of the local cycling community in London. Share ideas on how you would engage with this community through events or initiatives. Showing that you can connect with customers beyond just transactions will set you apart as a candidate who truly gets the MAAP ethos.