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For Companies At a Glance
- Tasks: Welcome guests and manage reservations for a seamless dining experience.
- Company: Exciting new restaurant opening in Mayfair, inspired by Japanese culture.
- Benefits: Competitive salary, service charge, staff meals, and career development opportunities.
- Why this job: Be part of a flagship opening and create memorable experiences for guests.
- Qualifications: Experience in fine-dining hospitality and excellent communication skills.
- Other info: Join a supportive team and work with world-class chefs and professionals.
The predicted salary is between 24000 - 36000 £ per year.
Location: 30 Upper Grosvenor Street, Mayfair
About MA/NA
Opening in early 2026 in Mayfair, MA/NA is inspired by the Japanese belief that every ingredient holds an invisible energy shaped by nature and human craft. Mana is a spiritual force that is felt rather than seen. It transforms emotion into experience, and a meal into memory. MA/NA will offer a seamless connection between restaurant and bar. Refined Japanese dishes will sit alongside a world-class cocktail, wine and sake programme. Cocktails flow naturally into dinner, and dinner returns to drinks. Every detail - from service and design to sound and light - is intentional and celebrates the extraordinary within the simple.
The Role
As Host / Hostess at MA/NA, you will be the first and last point of connection for our guests, setting the tone for the entire experience. With warmth, composure and attention to detail, you will guide guests from arrival to departure, ensuring every welcome feels calm, personal and considered. Working closely with the Restaurant Manager and service team, you will manage reservations, seating flow and guest communication, helping to create a seamless and emotionally intelligent journey. This role is ideal for someone who understands that hospitality begins before a guest sits at the table - and lingers long after they leave.
Key Responsibilities
- Welcome guests with warmth, presence and professionalism
- Manage reservations and seating plans to ensure smooth service flow
- Coordinate arrivals, walk-ins and waiting times with clarity and grace
- Communicate closely with the restaurant and bar teams to optimise table timing
- Anticipate guest needs and preferences, offering thoughtful, personalised service
- Maintain an immaculate entrance, host desk and reception area
- Handle guest enquiries, special requests and farewells with confidence and care
- Support service briefings and daily preparation alongside management
What We Are Looking For
- Proven experience as a Host / Hostess in a fine-dining or luxury hospitality environment
- Strong understanding of refined guest service and etiquette
- Excellent communication and interpersonal skills
- Calm, polished and confident under pressure
- Organised, detail-oriented and proactive
- Genuine warmth and natural hospitality instincts
- Interest in Japanese culture, cuisine or hospitality philosophy
- Passion for contributing to a high-profile new opening
What We Offer
- Competitive salary and service charge
- Opportunity to be part of a flagship opening within the Thesleff Group
- Work alongside world-class chefs, sommeliers and hospitality professionals
- Ongoing training, development and career progression opportunities
- Staff meals, wellness initiatives and a supportive, creative environment
Join the MA/NA Opening Team
If you believe a welcome should feel effortless, sincere and meaningful - and you want to help shape an experience where first impressions truly matter - we would love to hear from you.
Host/hostess - New Opening - MANA in London employer: Ma/Na
Contact Detail:
Ma/Na Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host/hostess - New Opening - MANA in London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the area and check out similar restaurants. This will help you understand the vibe and what makes MA/NA unique, so you can impress them with your knowledge.
✨Tip Number 2
Practice your warm welcome! As a Host/Hostess, first impressions are everything. Stand in front of a mirror and rehearse how you'd greet guests. Make sure your smile is genuine and your tone is inviting.
✨Tip Number 3
Show off your communication skills! During the interview, be ready to discuss how you’d handle guest inquiries or special requests. Think of examples from your past experience where you went above and beyond for a guest.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for being part of this exciting new opening at MA/NA.
We think you need these skills to ace Host/hostess - New Opening - MANA in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and what makes you tick.
Tailor Your Application: Make sure to customise your application for the Host/Hostess role at MA/NA. Highlight your experience in fine-dining and any knowledge of Japanese culture or cuisine. This will show us that you’re genuinely interested in this unique opportunity.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting new opening. We can’t wait to hear from you!
How to prepare for a job interview at Ma/Na
✨Know Your Venue
Before the interview, take some time to research MA/NA and its unique concept. Understand the Japanese philosophy behind the restaurant and how it influences the dining experience. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Hospitality Skills
Prepare to discuss your previous experience as a host or hostess, particularly in fine-dining settings. Be ready to share specific examples of how you’ve provided exceptional service, managed reservations, or handled guest inquiries with grace and professionalism.
✨Practice Calm Communication
As a host or hostess, communication is key. During the interview, demonstrate your ability to communicate clearly and confidently. You might even role-play scenarios where you welcome guests or manage seating arrangements to showcase your skills in a practical way.
✨Emphasise Attention to Detail
MA/NA values a seamless guest experience, so highlight your attention to detail. Discuss how you ensure that every aspect of the guest's journey is considered, from the moment they arrive to their farewell. This will show that you understand the importance of creating memorable experiences.
