At a Glance
- Tasks: Lead and grow a flagship global account while managing a dynamic team.
- Company: MA+Group, a culture-led creative agency at the forefront of brand storytelling.
- Benefits: Competitive salary, opportunities for growth, and a vibrant work culture.
- Other info: Be part of a significant growth phase with excellent career advancement opportunities.
- Why this job: Join a creative powerhouse and make an impact on high-profile cultural events.
- Qualifications: 10+ years in senior client services with experience in advertising and luxury brands.
The predicted salary is between 60000 - 80000 £ per year.
MA+Group is a culture-led creative agency operating at the intersection of social, entertainment, and luxury brand storytelling.
We deliver high-impact social campaigns, ATL hero moments, and cultural activations around globally significant tentpole events (e. g.
Met Gala, Grammys, Oscars, Fashion Weeks).
We are entering a significant growth phase and are seeking a senior client services leader to manage one of our largest global accounts and help scale the agency's operational rigor.
The Role
We are looking for a Senior Business Director to lead and grow our flagship JW account — now a substantial, multi-workstream business spanning social, ATL hero campaigns, and high-profile cultural activations.
This role will
- Lead day-to-day senior client relationships (primarily Head of Brand-level clients)
- Manage and mentor a team of 4 Account Leads
- Drive account growth, retention, and operational excellence
- Report directly to the agency leadership
This is a highly visible leadership position requiring strategic thinking, precision execution, and commercial acumen.
Key Responsibilities
- Own senior client relationships at Head of Brand level
- Act as a trusted strategic partner, not just a delivery lead
- Confidently lead QBRs, campaign presentations, and high-stakes conversations
- Manage complex stakeholder environments across global markets
- Account & Commercial Growth
- Identify organic growth opportunities within the JW account
- Drive upsell and cross-functional expansion across Social, ATL, and experiential
- Own forecasting, scope management, and margin control
- Maintain strong client retention and satisfaction
- Campaign & Activation Oversight
• Oversee integrated campaigns across
- Ensure excellence in delivery, timeline management, and budget control
- Maintain extremely high attention to detail
- Team Leadership & Operations
- Lead, mentor, and scale a team of 4 Account Leads
- Implement and refine processes to support agency growth
- Improve workflow efficiencies across cross-functional teams
- Foster a culture of accountability and high standards
- Ideal Profile
- 10+ years' experience in senior client services roles within advertising, creative, social, or integrated agencies
- Proven experience managing large, global brand accounts
- Direct experience working with Head of Brand and CMO-level stakeholders
- Strong background across: Social-first campaigns, ATL hero creative and luxury cultural brand activations
- Experience leading multiple teams and complex workstreams simultaneously
- Commercially savvy with strong financial oversight capability
- Highly detail-oriented with strong operational discipline
- #J-18808-Ljbffr
Senior Business Director in London employer: MA+ Group
At MA+Group, we pride ourselves on being a culture-led creative agency that fosters a dynamic and inclusive work environment. As a Senior Business Director, you will not only lead high-profile global accounts but also have the opportunity to mentor a talented team, driving both personal and professional growth. Our commitment to excellence and innovation, combined with our focus on impactful storytelling, makes us an exceptional employer for those seeking meaningful and rewarding careers in the heart of the creative industry.
