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- Tasks: Manage air, sea, and land shipments while coordinating with customers and transport companies.
- Company: Join a growing international forwarder with a diverse and friendly team.
- Benefits: Competitive salary, personal training, and opportunities for career growth.
- Other info: Work in a dynamic multinational environment near Heathrow.
- Why this job: Be part of a mission to create a better life for people through logistics.
- Qualifications: Experience in logistics, especially air exports, and a desire to learn.
The predicted salary is between 30000 - 42000 £ per year.
We are an international midsized forwarder with the ambition to grow further. We work worldwide in many countries with our great team from different backgrounds in Europe, Asia, and the Americas. We are all united by one general vision – to move forward and create a better life for many people. Our wonderful team is the heart and soul of our business and is an integral part of its success.
To expand the capabilities of the M9 network in London, we are looking for an Operations Specialist who will share our values and become part of our friendly M9 Team. The role is an all-round operational role where you will be handling Air/Ocean/Road shipments Import/Export, with a particular focus on Air Exports. There will be enough room for you to develop yourself, and we will offer personal training which is required for the job.
Main duties of Operations Specialist are:
- Handling of imports and exports by air, sea, and land, from the reception and documentation to managing the delivery with transport companies and forwarders.
- Coordination of international freight forwarding with specific handling to/from different markets (destinations/origins), receiving customers’ orders.
- Daily contact with customers, freight forwarders, customs agents, and transport companies.
- Keeping of orders in the company database.
- Issuing of debit notes to customers and filling of expenses from providers.
- Calculation of transport costs, creating proposals to customers and internally in the company networking, choosing transportation routes.
- Making quotations to customers, own offices, and network agents.
- Negotiating rates with carriers and suppliers.
Performance indicators:
- Responses to customer requests and the provision of commercial proposals within 24 hours of receipt.
- Registration of all requests and operations in the system within 24 hours.
Required skills and experience:
- From junior to experienced skill set in logistics products, preferably with a strong knowledge of Air Exports.
- Overall market knowledge.
- Willing to develop yourself.
We offer:
- A market competitive rate of salary.
- Room for development and growth in our growing company.
- Work in a multinational team.
- Office located in the Heathrow London area.
If you dream of a career in logistics, we are waiting for you!
Operations Specialist employer: M9 Logistics
Contact Detail:
M9 Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your skills align with their mission to move forward and create a better life for many people.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to handling imports and exports. We want you to feel confident when discussing your experience with air, sea, and land shipments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our friendly M9 Team.
We think you need these skills to ace Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of logistics, especially in Air Exports, and any relevant experience you have in handling imports and exports.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for logistics and how you align with our vision at StudySmarter. Share specific examples of your past experiences that relate to the role of Operations Specialist.
Showcase Your Communication Skills: Since daily contact with customers and partners is key, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to mention any experience you have in negotiating rates or managing customer relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at M9 Logistics
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics, especially air exports. Familiarise yourself with the key terms and processes involved in handling imports and exports. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since the role involves daily contact with customers and various stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've successfully negotiated or resolved issues. This will highlight your ability to work well within a team and manage relationships effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would handle them. This shows that you’re proactive and ready to tackle real-world situations in logistics.
✨Express Your Willingness to Learn
The company values personal development, so make sure to express your eagerness to learn and grow within the role. Share any relevant training or courses you’ve undertaken, and discuss how you plan to continue developing your skills in logistics.