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- Tasks: Handle air, sea, and land shipments while coordinating international freight forwarding.
- Company: Join a growing international forwarder with a diverse and friendly team.
- Benefits: Competitive salary, personal training, and opportunities for growth.
- Other info: Work in a dynamic multinational environment near Heathrow.
- Why this job: Be part of a mission to create a better life for many people through logistics.
- Qualifications: Experience in logistics, especially air exports, and a willingness to learn.
The predicted salary is between 30000 - 42000 £ per year.
We are an international midsized forwarder with the ambition to grow further. We work worldwide in many countries with our great team from different backgrounds in Europe, Asia, and the Americas. We are all united by one general vision – to move forward and create a better life for many people. Our wonderful team is the heart and soul of our business and is an integral part of its success.
To expand the capabilities of the M9 network in London, we are looking for an Operations Specialist who will share our values and become part of our friendly M9 Team. The role is an all-round operational role where you will be handling Air/Ocean/Road shipments Import/Export, with a particular focus on Air Exports. There will be enough room for you to develop yourself, and we will offer personal training which is required for the job.
Main duties of Operations Specialist are:
- Handling of imports and exports by air, sea, and land, from the reception and documentation to managing the delivery with transport companies and forwarders.
- Coordination of international freight forwarding with specific handling to/from different markets (destinations/origins), receiving of customers' orders.
- Daily contact with customers, freight forwarders, customs agents, and transport companies.
- Keeping of orders in company database.
- Issuing of debit notes to customers and filling of expenses from providers.
- Calculation of transport costs, creating proposals to customers and internally in the company networking, choosing transportation routes.
- Making quotations to customers, own offices, and network agents.
- Negotiating rates with carriers and suppliers.
Performance indicators:
- Responses to customer requests and the provision of commercial proposals within 24 hours of receipt.
- Registration of all requests and operations in the corporate system within 24 hours.
Required skills and experience:
- From junior to experienced skill set in logistics products, preferably with a strong knowledge of Air Exports.
- Overall market knowledge.
- Willing to develop yourself.
We offer:
- A market competitive rate of salary.
- Room for development and growth in our growing company.
- Work in a multinational team.
- Office located in the Heathrow London area.
If you dream of a career in logistics, we are waiting for you!
Operations Specialist in London employer: M9 Logistics
Contact Detail:
M9 Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in air exports. Attend events or join online forums where you can connect with potential employers and learn more about the field.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with yours. This will help you show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Operations Specialist role. Highlight your skills in handling imports and exports, and don’t forget to mention your willingness to develop yourself further.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly M9 Team and contributing to our vision of moving forward together.
We think you need these skills to ace Operations Specialist in London
Some tips for your application 🫡
Show Your Passion for Logistics: When writing your application, let us see your enthusiasm for the logistics industry. Share any relevant experiences or projects that highlight your interest in air exports and international freight forwarding. We love candidates who are genuinely excited about what they do!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Operations Specialist role. Highlight your skills and experiences that align with the job description, especially those related to handling imports and exports. This shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences. Remember, we appreciate straightforward communication, so don’t overcomplicate things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values!
How to prepare for a job interview at M9 Logistics
✨Know Your Logistics Inside Out
Make sure you brush up on your knowledge of logistics, especially air exports. Familiarise yourself with the key terms and processes involved in handling shipments. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Team Spirit
Since the company values teamwork, be prepared to discuss your experiences working in diverse teams. Share examples of how you've collaborated with others to achieve common goals, as this will resonate well with their vision of unity and growth.
✨Prepare for Customer Interaction Scenarios
Given the daily contact with customers and freight forwarders, think about how you would handle various customer scenarios. Prepare to discuss how you would respond to requests or resolve issues, demonstrating your problem-solving skills and customer service mindset.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about their future plans for growth or how they support employee development. This shows you're not just interested in the job, but also in being part of their journey.