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- Tasks: Handle air, sea, and land shipments while coordinating international freight forwarding.
- Company: Join a growing international forwarder with a diverse and friendly team.
- Benefits: Competitive salary, personal training, and opportunities for career growth.
- Why this job: Be part of a dynamic team making a real impact in logistics.
- Qualifications: Experience in logistics, especially air exports, and a desire to learn.
- Other info: Work in a multinational environment near Heathrow, London.
The predicted salary is between 30000 - 40000 £ per year.
We are an international midsized forwarder with the ambition to grow further. We work worldwide in many countries with our great team from different backgrounds in Europe, Asia, and the Americas. We are all united by one general vision – to move forward and create a better life for many people. Our wonderful team is the heart and soul of our business and is an integral part of its success.
To expand the capabilities of the M9 network in London, we are looking for an Operations Specialist who will share our values and become part of our friendly M9 Team. The role is an all-round operational role where you will be handling Air/Ocean/Road shipments Import/Export, with a particular focus on Air Exports. There will be enough room for you to develop yourself, and we will offer personal training which is required for the job.
Main duties of Operations Specialist are:
- Handling of imports and exports by air, sea, and land, from the reception and documentation to managing the delivery with transport companies and forwarders.
- Coordination of international freight forwarding with specific handling to/from different markets (destinations/origins), receiving customers’ orders.
- Daily contact with customers, freight forwarders, customs agents, and transport companies.
- Keeping of orders in the company database.
- Issuing of debit notes to customers and filling of expenses from providers.
- Calculation of transport costs, creating proposals to customers and internally in the company networking, choosing transportation routes.
- Making quotations to customers, own offices, and network agents.
- Negotiating rates with carriers and suppliers.
Performance indicators:
- Responses to customer requests and the provision of commercial proposals within 24 hours of receipt.
- Registration of all requests and operations in the system within 24 hours.
Required skills and experience:
- From junior to experienced skill set in logistics products, preferably with a strong knowledge of Air Exports.
- Overall market knowledge.
- Willing to develop yourself.
We offer:
- A market competitive rate of salary.
- Room for development and growth in our growing company.
- Work in a multinational team.
- Office located in the Heathrow London area.
If you dream of a career in logistics, we are waiting for you!
Operations Specialist in England employer: M9 Logistics
Contact Detail:
M9 Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist in England
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those who work in air exports. Attend events or join online forums where you can connect with potential employers and learn more about the field.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with yours. This will help you show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Operations Specialist role. Highlight your skills in handling imports and exports, and don’t forget to mention your willingness to develop yourself further.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our friendly M9 Team and contributing to our vision of moving forward together.
We think you need these skills to ace Operations Specialist in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of logistics, especially in Air Exports, and any relevant operational roles you've had. We want to see how you fit into our vision!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about logistics and how you align with our values. Let us know what excites you about joining our friendly M9 Team and how you can contribute to our growth.
Showcase Your Communication Skills: As an Operations Specialist, you'll be in daily contact with customers and partners. Use your application to demonstrate your communication skills. Whether it's through clear language or examples of past interactions, we want to see you shine!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at M9 Logistics
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around air exports. Familiarise yourself with the key terms and processes involved in handling imports and exports. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since the role involves daily contact with customers and various stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've successfully negotiated or resolved issues. This will highlight your ability to work effectively in a team and manage relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving abilities. For instance, how would you handle a shipment delay? Prepare some structured responses that showcase your critical thinking and decision-making skills relevant to logistics operations.
✨Express Your Willingness to Learn
The company values personal development, so make sure to express your eagerness to learn and grow within the role. Share any past experiences where you've taken the initiative to develop new skills or knowledge, as this aligns perfectly with their vision of growth.