Trade Counter Assistant

Trade Counter Assistant

Full-Time 20400 - 40800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve customers, process orders, and provide product advice at the trade counter.
  • Company: Leading roofing supplies company with a supportive team culture.
  • Benefits: Competitive salary up to £34,000, stable hours, and a friendly work environment.
  • Why this job: Join a dynamic team and make a difference in customer service every day.
  • Qualifications: Previous trade counter experience and strong customer service skills required.
  • Other info: Great opportunity for career growth in a fast-paced environment.

The predicted salary is between 20400 - 40800 £ per year.

M4 Recruitment are recruiting on behalf of a leading roofing supplies company for an experienced Trade Counter Assistant to join their busy branch in Hanwell.

The Role

You will be the first point of contact for trade and retail customers, providing excellent service and supporting daily branch operations.

Key Responsibilities

  • Serving customers at the trade counter
  • Taking orders and processing payments
  • Providing product advice and support
  • Handling stock and deliveries
  • Maintaining a clean and organised counter area

Requirements

  • Previous trade counter experience is essential
  • Strong customer service skills
  • Good product knowledge (roofing/building materials preferred)
  • Reliable, punctual, and team-oriented
  • Comfortable working in a fast-paced environment

What’s on Offer

  • Competitive salary up to £34,000
  • Full-time, stable working hours
  • Friendly and supportive team environment
  • Opportunity to work with an established supplier

If you have trade counter experience and are looking for a new opportunity in Hanwell, we want to hear from you.

Apply today through M4 Recruitment.

Trade Counter Assistant employer: M4 Recruitment

Join a leading roofing supplies company in Hanwell as a Trade Counter Assistant, where you will thrive in a friendly and supportive team environment. With competitive salaries and stable working hours, this role offers excellent opportunities for personal growth and development while serving a diverse range of trade and retail customers. Experience the satisfaction of being part of a well-established supplier that values your contributions and fosters a culture of teamwork and reliability.
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Contact Detail:

M4 Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Counter Assistant

✨Tip Number 1

Get to know the company before your interview. Research their products and services, especially in roofing supplies. This will help you show off your product knowledge and impress them with your enthusiasm!

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face at the trade counter and how you'd handle them. Being able to demonstrate your strong customer service skills will set you apart from other candidates.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance can help convey that you're reliable and ready to join their team.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Trade Counter Assistant

Customer Service Skills
Trade Counter Experience
Product Knowledge (Roofing/Building Materials)
Reliability
Punctuality
Team Orientation
Ability to Work in a Fast-Paced Environment
Order Processing
Payment Handling
Stock Management
Organisational Skills

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight your previous trade counter experience in your application. We want to see how your skills align with the role, so don’t hold back on sharing specific examples of your customer service and product knowledge.

Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a job application. Use a friendly tone but keep it professional. Show us your personality while also demonstrating your reliability and team spirit.

Tailor Your Application: Don’t just send out the same application everywhere. Tailor your CV and cover letter to reflect the key responsibilities and requirements mentioned in the job description. This shows us you’re genuinely interested in the position.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!

How to prepare for a job interview at M4 Recruitment

✨Know Your Products

Brush up on your knowledge of roofing and building materials before the interview. Being able to discuss specific products and their uses will show that you’re not just a people person, but also someone who understands the trade.

✨Customer Service Scenarios

Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a customer or resolved a tricky issue. This will demonstrate your strong customer service skills, which are crucial for the role.

✨Show Your Team Spirit

Since the job requires being team-oriented, be ready to talk about your experiences working in a team. Share how you’ve collaborated with colleagues to achieve goals or improve service, highlighting your reliability and punctuality.

✨Fast-Paced Environment Readiness

Expect questions about how you handle pressure and fast-paced environments. Prepare examples from your past roles where you successfully managed multiple tasks or dealt with busy periods, showcasing your ability to thrive under pressure.

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