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- Tasks: Assist customers at the trade counter and process orders efficiently.
- Company: Join a leading distributor of fixings, fasteners, and tools in Watford.
- Benefits: Enjoy staff discounts, on-site parking, and a supportive team environment.
- Why this job: Be part of a growing company that values service, speed, and teamwork.
- Qualifications: Experience in a similar role or knowledge of construction tools is preferred.
- Other info: Full-time hours with occasional Saturday shifts; salary up to £30k based on experience.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for an experienced Trade Counter Assistant to join our clients busy friendly team at their site in Watford. As a leading online and telesales distributor of fixings, fasteners, tools, and power tools, we are looking for someone who has worked in the same industry or similar and can work well within a team. This is a customer-facing role where excellent service and product knowledge go hand in hand.
If you’re reliable, friendly, and ready to be part of a growing company that values service and speed, we want to hear from you!
Working Monday to Friday 07.30 - 17.30 with the occasional Saturday needing to be covered. Paying up to £30k, the salary is negotiable dependent upon experience.
Key Responsibilities:- Serve customers promptly and professionally at our trade counter
- Process customer orders accurately
- Upsell products where appropriate to maximise sales
- Pick and pack customer orders efficiently and correctly
- A proactive, customer-focused attitude
- Good communication and interpersonal skills
- A team player who is willing to take initiative
- Prior experience in a similar role or knowledge of construction tools and fixings is a plus
- A stable, full-time position in a well-established company
- Training and support to grow within the role
- Friendly, supportive team environment
- Staff discount on products
- On-site parking
Trade Counter Assistant employer: M4 Recruitment Limited
Contact Detail:
M4 Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by the company. Knowing the ins and outs of fixings, fasteners, and tools will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the company. Whether it's through networking or during the interview process, demonstrating a proactive and friendly attitude can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous experience in similar roles. Be ready to share specific examples of how you've successfully handled customer orders, upsold products, or worked as part of a team in a busy environment.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. Gaining insights about the company culture and expectations can help you tailor your approach and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Trade Counter Assistant position. Tailor your application to highlight relevant experience in customer service and product knowledge.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles, especially in the fixings and fasteners industry. Emphasise your customer service skills and any relevant training or certifications.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experience align with the job requirements, particularly your ability to work in a team and provide excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at M4 Recruitment Limited
✨Showcase Your Product Knowledge
Since this role involves working with tools and fixings, make sure to brush up on your knowledge of these products. Be prepared to discuss any relevant experience you have and how it can benefit the team.
✨Demonstrate Customer Service Skills
As a Trade Counter Assistant, you'll be interacting with customers regularly. Highlight your previous customer service experiences and share examples of how you've handled difficult situations or provided excellent service.
✨Emphasise Teamwork
This position requires a team player who can work well with others. Be ready to discuss how you've collaborated with colleagues in the past and how you contribute to a positive team environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle specific scenarios. Think of examples from your past roles where you successfully managed customer orders or upsold products.
