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- Tasks: Collect overdue debts and manage a £2 million ledger with 750-1,000 customers.
- Company: Join a dynamic team in Carlisle focused on business growth and financial stability.
- Benefits: Enjoy hybrid working options after probation and a competitive salary of £26,000.
- Why this job: Be part of a supportive culture that values teamwork and accuracy while making a real impact.
- Qualifications: Previous credit control experience is essential; SAP B1 knowledge is a bonus.
- Other info: Flexible hours from Monday to Friday, with a focus on safety and risk management.
The predicted salary is between 22000 - 30000 £ per year.
Location: Longtown
Salary: £26,000 per annum
Hours: Monday to Friday, 08:00 - 17:00
Hybrid working available for 2-3 days per week after probation period is successfully completed.
The Role:
- Ensure all overdue debts are collected and recorded accurately.
- Minimise the risk of bad debts while supporting business growth in line with company plans.
- Perform tasks that may carry potential hazards. Adhere to company safety protocols to reduce risks.
- Make informed credit limit decisions based on company procedures, using discretion when placing customers on hold for overdue payments.
- Escalate overdue debts as per company procedures and report to trade credit insurers promptly and accurately.
- Manage your own ledger, approximately valued at £2 million, with a range of 750-1,000 customers.
- Prioritise your workload, ensuring timely contact with all customers on your ledger to meet individual and team monthly collection targets.
- Troubleshoot and resolve recurring issues to prevent future problems.
- Maintain a detailed and accurate ledger while following company procedures.
- Reduce debtor days and exposure to bad debts.
- Achieve monthly and quarterly collection targets.
Requirements:
- Previous experience in Credit Control or a similar role.
- Ability to work effectively within a team.
- Experience with SAP B1 is a plus.
- Confident and professional telephone manner when dealing with customers and colleagues.
- Basic knowledge of Excel and Outlook for managing your customer ledger.
- Organised with strong attention to detail.
- Excellent written and verbal communication skills.
- High level of accuracy in all tasks.
- Ability to reduce exposure to bad debts.
If you're interested in this role, please apply below. We will begin screening candidates for interviews next week.
Credit Controller in Carlisle employer: M4 Recruitment - Dartford
Contact Detail:
M4 Recruitment - Dartford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Carlisle
✨Tip Number 1
Familiarise yourself with the specific credit control processes and procedures used in the industry. Understanding how to manage a ledger effectively and knowing the common pitfalls can give you an edge during interviews.
✨Tip Number 2
Brush up on your SAP B1 skills if you have experience with it, or consider taking a quick online course. Being able to demonstrate familiarity with this software can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully reduced debtor days or managed overdue debts in previous roles. Having concrete examples ready will showcase your ability to meet the company's collection targets.
✨Tip Number 4
Practice your communication skills, especially over the phone. Since you'll be dealing with customers regularly, being able to convey professionalism and confidence can make a significant difference in your interactions.
We think you need these skills to ace Credit Controller in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Credit Control or similar roles. Emphasise your ability to manage ledgers, collect debts, and meet targets, as these are key aspects of the job.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the requirements listed in the job description. Mention your experience with SAP B1 if applicable, and demonstrate your understanding of credit control processes.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, ensure your application is free from errors and clearly conveys your points. Use professional language and a confident tone.
Highlight Attention to Detail: In your application, provide examples of how you have maintained accuracy in previous roles. This could include managing ledgers or ensuring compliance with company procedures, which is crucial for this position.
How to prepare for a job interview at M4 Recruitment - Dartford
✨Know Your Numbers
Familiarise yourself with key metrics related to credit control, such as debtor days and collection targets. Being able to discuss how you've successfully managed a ledger in the past will demonstrate your expertise.
✨Showcase Your Communication Skills
Since the role requires a confident telephone manner, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers to resolve issues or collect debts.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise your workload and manage multiple accounts. Share specific strategies you use to stay organised and ensure timely follow-ups with customers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to troubleshoot recurring issues or make informed credit limit decisions, and be prepared to explain your thought process.
