URGENT- Contract Product Owner – Self-serve Mobile App
6 months
Rate: £600 to £650 per day
IR35: Outside IR35
Location: Hybrid / London
My client is delivering a new Resident Self-serve Mobile App as part of its digital transformation programme.
The app will give residents a mobile-first way to manage key housing services, including repairs, payments, notifications, documents and account management. It will integrate with existing CRM, payment, repairs and back-office systems to improve resident experience, increase digital adoption and reduce avoidable contact.
Key responsibilities:
- Own the product roadmap, backlog and prioritisation
- Define and manage MVP scope, requirements, epics and user stories
- Lead product discovery and translate resident and business needs into clear outcomes
- Work closely with technology, design, delivery teams and third-party suppliers
- Lead stakeholder workshops, governance and decision making
- Use resident insight and data to inform product decisions
- Manage risks, dependencies and delivery blockers
- Define KPIs, adoption measures and benefits realisation
- Ensure accessibility, security, regulatory and operational requirements are met
- Support testing, launch readiness, adoption and transition into BAU
Key deliverables:
- Product roadmap and delivery plan
- Prioritised and governed product backlog
- Agreed and delivered MVP scope
- Product requirements, user stories and acceptance criteria
- KPI and benefits framework
- Supplier and stakeholder governance
- Testing and production readiness
- Launch and adoption approach
- Operational handover into BAU
This is a hands-on Product Owner role requiring proven experience delivering digital products in complex organisations, ideally within housing, local government or a similar resident/customer-facing environment.
This is an urgent opportunity- closing date is 12.00pm Tuesday 29th sept
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Product Owner - Resident Self-Serve App Delivery employer: M4 Partners
Join a prestigious luxury spa resort that prioritises wellness, beauty, and exceptional customer service, making it an outstanding employer for Nail Technicians. With flexible working hours, competitive salaries, and a supportive team culture, you will have access to ongoing training and premium products, ensuring your professional growth in a premium environment. This is not just a job; it's an opportunity to elevate your career while creating memorable experiences for guests.
