At a Glance
- Tasks: Drive growth and profitability of strategic accounts while ensuring client satisfaction.
- Company: Dynamic company with a focus on healthcare market research and strong team culture.
- Benefits: Lucrative pay, travel allowance, flexible working, and ongoing training opportunities.
- Other info: Join a supportive team with excellent career advancement potential.
- Why this job: Lead impactful client initiatives and enhance business communication in a remote role.
- Qualifications: 5+ years in healthcare market research and strong business development skills required.
The predicted salary is between 72000 - 108000 £ per year.
Mission of the Role
The Vice President Strategic Accounts grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator.
Essential Duties and Responsibilities
- Overall responsibility for the growth and profitability of assigned strategic accounts.
- Ensure that pricing is optimized and follows company pricing policy; scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s).
- Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business.
- Review accounts monthly versus sales and revenue goals.
- Provide support as necessary for reporting of current sales revenue conversion and other data for internal analysis and client reviews.
- Supervise day-to-day and strategic aspects of accounts.
- Monitor operational aspects of projects acting as necessary as liaison between client and M3.
- Nurture a client-centric culture in your accounts with strong sales behaviours.
- Serve as VP point of escalation for any delivery concerns.
- Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education.
- Support the SVP Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity provide superior customer service to ensure properly executed project fielding and delivery.
- Enable delivery teams' success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting).
- Serve as a CRM advocate assisting with training and being responsible for keeping account data clean and current.
- Serve as contact point for new hire onboarding for the UK Sales team.
- Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving custom project solutions and fieldwork planning supporting workstreams and delegating coverage as needed.
- Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction.
Qualifications
- Bachelors degree or equivalent work experience.
- A minimum of 5 years of healthcare market research experience required.
- Business development experience required.
- Exceptional ability to multi-task and prioritize requests.
- Solid relationship building and staff management skills.
- Effective communicator.
- Time management skills.
- Problem solver (seeks answers and resolutions).
- Strong self-discipline & organizational habits.
- Effective use of Outlook, Excel, Word, PowerPoint.
Benefits
- Lucrative performance-related remuneration.
- Travel allowance.
- Regular advanced training.
- Flexible home working.
- Open corporate culture & strong team cohesion.
- Company pension plan.
Remote Work: Yes
Employment Type: Full-time
Key Skills: Business Development, Eclipse, Economics, Accounting, Corporate Risk Management, Brokerage
Experience: years
Vacancy: 1
VP, Strategic Accounts (Remote) employer: M3USA
As a remote employer, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and satisfaction. With lucrative performance-related remuneration, regular advanced training opportunities, and a strong emphasis on team cohesion, our company empowers you to thrive in your role as VP of Strategic Accounts while enjoying the flexibility of home working. Join us to make a meaningful impact in the healthcare market research sector, where your expertise will be valued and your contributions recognised.
StudySmarter Expert Advice🤫
We think this is how you could land VP, Strategic Accounts (Remote)
✨Network Like a Pro
Get out there and connect with people in your industry! Attend virtual events, webinars, or even local meet-ups. The more you network, the better your chances of landing that VP role.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, don’t hold back on sharing your knowledge. Discuss strategies you've implemented in past roles that drove growth and client satisfaction. We want to see how you can bring that expertise to our team!
✨Be a Problem Solver
During interviews, focus on how you've tackled challenges in previous positions. Share specific examples where you improved processes or enhanced client relationships. This will show us you're the proactive leader we need for our strategic accounts.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace VP, Strategic Accounts (Remote)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of VP, Strategic Accounts. Highlight your experience in healthcare market research and business development, and don’t forget to showcase your relationship-building skills. We want to see how you’ve driven growth in previous roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've met sales targets and improved client satisfaction. Remember, we love a good story that shows your communication skills!
Showcase Your Problem-Solving Skills:In your application, make sure to highlight instances where you’ve tackled challenges head-on. We’re looking for someone who can navigate complex situations and come up with effective solutions, so don’t hold back on those examples!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re tech-savvy, which is a bonus in our book!
How to prepare for a job interview at M3USA
✨Know Your Numbers
As a VP of Strategic Accounts, you'll need to demonstrate your understanding of sales metrics and account performance. Before the interview, review relevant data from your previous roles, such as revenue growth percentages and client retention rates. Be ready to discuss how you used this data to drive strategic decisions.
✨Showcase Your Networking Skills
This role requires strong relationship-building abilities. Prepare examples of how you've successfully nurtured client relationships in the past. Think about specific instances where your networking led to new business opportunities or resolved client issues effectively.
✨Communicate Like a Pro
Effective communication is key in this position. Practice articulating complex ideas clearly and concisely. You might want to prepare a brief presentation on a challenging topic you've taught before, showcasing your ability to simplify difficult concepts for clients and team members alike.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've tackled challenges in previous roles. Think of specific examples where you identified a problem, developed a solution, and implemented it successfully. This will show your potential employer that you're proactive and capable of handling the demands of the role.
