At a Glance
- Tasks: Manage client accounts and deliver healthcare marketing projects from start to finish.
- Company: Join ONEHealth Communications, a leading healthcare communications agency under M3 Inc.
- Benefits: Enjoy 25 days annual leave, bonus schemes, and discounted gym memberships.
- Why this job: Be part of a dynamic team making a real impact in global healthcare innovation.
- Qualifications: Experience in healthcare marketing and excellent project management skills are essential.
- Other info: This hybrid role requires 1-2 days in the London office.
The predicted salary is between 36000 - 60000 £ per year.
About the Business Division: This role is part of ONEHealth Communications, a subsidiary of M3 Inc., which is a specialist Healthcare Communications agency working in partnership with our clients to deliver end-to-end marketing services across three key areas of Media Buying, Creative and Content, and Email, currently employing a team of 32. This is supported by Data4NHS, providing one of the largest GDPR compliant email databases of Healthcare Professionals (HCP) in the UK.
We are searching for an experienced Account Manager, who will be responsible for managing projects across multiple client accounts and maintaining these relationships. The Account Manager will be responsible for the day-to-day management of all projects from commencement to completion within the client accounts to which they are assigned. The ideal candidate would be proven at delivering digital projects and campaigns. This is a hybrid role and will require 1-2 days per week in the London office.
Responsibilities:
- A pivotal role in the agency team delivering campaigns for healthcare clients
- Manage the day-to-day relationship with clients and proactively spot new opportunities for clients
- Ownership of discrete accounts and projects under the guidance of an Account Director, translate briefs into action, monitor progress and ensure delivery of desired results
- Understand clients’ business sectors and closely monitor competitors
- Provide recommendations to optimise campaigns based on analysis of performance
- Manage Veeva PromoMats approval process where appropriate on behalf of clients
Qualifications:
- Experience in a healthcare agency delivering content projects and multi-channel communication solutions
- Experience in Healthcare (POM & consumer) essential
- Proactive and highly organised, with excellent project management skills and a proven ability to multi-task
- A creative and analytical mind, with a proven ability to interpret large amounts of information
- Excellent interpersonal, verbal and written communication skills
- Experience with pharma approval software systems desired, Veeva PromoMats experience would be of benefit
- Ability to work both on own initiative and as part of a team
- High level customer relationship management skills with a proven ability to develop and maintain customer relationships
- Life sciences degree is desirable
Additional Information:
M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare.
Benefits:
- 25 days annual leave
- Participation in a company bonus scheme linked to personal and company performance
- Group Life Cover 4x salary
- Pension 4%/4% employee/employer contributions
- Vitality medical after probation
- Staff discount scheme
- Discounted gym membership
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Advertising
Industries: Software Development
Account Manager employer: M3
Contact Detail:
M3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the healthcare sector, especially the specific challenges and trends affecting it. Understanding the nuances of healthcare communications will help you engage more effectively during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the healthcare communications field. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your project management skills, particularly in digital campaigns. Being able to discuss specific tools or methodologies you've used to manage projects will set you apart as a candidate who can hit the ground running.
✨Tip Number 4
Prepare to discuss how you've successfully maintained client relationships in the past. Have examples ready that showcase your proactive approach and ability to identify new opportunities for clients, as this is crucial for the Account Manager role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare communications and project management. Emphasise your ability to manage client relationships and deliver digital projects, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the healthcare sector and your proactive approach to managing client accounts. Mention specific examples of successful campaigns you've delivered in the past.
Highlight Relevant Skills: In your application, focus on skills such as project management, communication, and analytical abilities. Mention any experience with pharma approval software like Veeva PromoMats, as this could set you apart from other candidates.
Show Enthusiasm for the Company: Demonstrate your passion for M3 EU's mission and values in your application. Research their recent projects or innovations in healthcare and mention how you can contribute to their goals.
How to prepare for a job interview at M3
✨Know Your Clients
Familiarise yourself with the clients you might be working with. Understand their business sectors, recent campaigns, and competitors. This will show your potential employer that you're proactive and genuinely interested in their work.
✨Showcase Project Management Skills
Be prepared to discuss your experience in managing multiple projects simultaneously. Highlight specific examples where you've successfully delivered digital projects and campaigns, demonstrating your organisational skills and ability to multi-task.
✨Demonstrate Analytical Thinking
Since the role requires interpreting large amounts of information, be ready to discuss how you've used data to optimise campaigns in the past. Bring examples of how your analytical skills have led to successful outcomes for previous clients.
✨Prepare for Interpersonal Questions
As an Account Manager, strong communication skills are essential. Prepare to answer questions about how you've built and maintained client relationships, and be ready to provide examples of how you've handled challenging situations with clients.