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- Tasks: Conduct market research and recruit participants for healthcare projects in Scandinavia.
- Company: Join M3, a global leader in innovative healthcare solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare while working with a dynamic international team.
- Qualifications: Fluency in Danish and English, plus strong communication and analytical skills.
- Other info: Flexible working hours and a supportive environment for career development.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services.
About the Business Division: This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland.
Essential Duties and Responsibilities:
- Project Recruitment: Ensure that recruitment tasks assigned for projects in Scandinavia region and any other QQFS assigned markets are fully executed.
- Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects.
- Scheduling interviews: Proactively plan, organize and implement panel recruitment solutions on allocated projects, aiming to maximize internal resources, reduce outsource cost and ensure successful project delivery.
- Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs.
- Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners.
- Ensure that outsource targets for allocated markets are achieved.
- Panel building and engagement: Ensure that monthly registrations targets are met for Scandinavia region and any other QQFS assigned markets are fully executed.
- Execute the allocated panel building initiatives in Scandinavia region and any other QQFS assigned markets are fully executed.
- Call new registrants to confirm and update email addresses.
- Call users to reactivate their accounts.
- Work across multiple systems to investigate, troubleshoot and handle inquiries and complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
- Work with the Project Management team to resolve project specific issues for members/respondents.
- Ensure that respondent inquiries are handled according to company policy regarding outcomes and time to resolution.
- Provide input on and assist with updating communication procedures, guidelines, and enhancements to the Support Ticket System.
- Build and maintain strong relationships with the panel members through timely and professional communication across multiple channels.
- Provide high quality support to M3 Global Research members via telephone and email/support ticket communication.
- Work with other members of the global Panel team, report and resolve potential issues with internal and external systems and processes.
- Investigate fraud respondents and take action based on M3 data quality procedures.
- Complete the verification process for newly registered members.
- Complete link testing for online Market Research projects and overlays for qualitative online screeners.
Qualifications:
- Fluency in Danish and English and ONE other language is preferred: (French, German, Finnish, Swedish, Norwegian, Dutch).
- Exhibit clear and effective communication both verbally and written with diverse audiences.
- Proficient PC skills including Microsoft Office tools, Internet, Social Media, e-mails and tools required within assigned responsibilities.
- Detail oriented with excellent analytical and investigative skills.
- Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported.
Working hours: Shift rotation: 09.00 - 17.30 / 10.00 - 18.30 (CET) Monday - Friday.
Please submit your CV in English.
Market Research Associate (Danish Speaking) - Remote employer: M3 Global Research
Contact Detail:
M3 Global Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Market Research Associate (Danish Speaking) - Remote
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at M3 or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on articulating your experience and how it relates to the role of Market Research Associate.
✨Tip Number 3
Show off your language skills! Since this role requires fluency in Danish and English, be ready to demonstrate your proficiency during interviews. Maybe even throw in a few phrases in another language you know!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings there, so keep checking back!
We think you need these skills to ace Market Research Associate (Danish Speaking) - Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Market Research Associate role. Highlight your experience in market research, especially if it relates to the healthcare industry. We want to see how your skills match what we're looking for!
Show Off Your Language Skills: Since this role requires fluency in Danish and English, don’t forget to showcase your language skills prominently. If you speak any other languages, mention those too! It’s a great way to stand out.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, just like we expect from our team!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Don’t miss out on this opportunity!
How to prepare for a job interview at M3 Global Research
✨Know Your Stuff
Before the interview, dive deep into M3 and its services. Understand their role in the healthcare industry and how your skills as a Market Research Associate can contribute to their mission. This will show your genuine interest and help you answer questions more confidently.
✨Practice Your Danish
Since fluency in Danish is key for this role, practice speaking and writing in Danish before the interview. You might be asked to demonstrate your language skills, so being prepared will give you an edge and show that you're serious about the position.
✨Show Off Your Communication Skills
This role requires clear communication with diverse audiences. Prepare examples from your past experiences where you effectively communicated complex information. Highlight your ability to engage with panel members and resolve issues, as this will resonate well with the interviewers.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your analytical and investigative skills. Think of scenarios where you've had to troubleshoot or handle inquiries effectively. Being able to showcase your problem-solving abilities will demonstrate that you're a great fit for the dynamic environment at M3.
