Client Development Manager

Company Description

About the Business Division:

This role is part of ONEHealth Communications, a subsidiary of M3 Inc., which is a specialist Healthcare Communications agency working in partnership with our clients to deliver end-to-end marketing services across three key areas: Media Buying, Creative and Content, and Email. The team currently employs 32 staff and is supported by Data4NHS, which provides one of the largest GDPR-compliant email databases of Healthcare Professionals (HCP) in the UK.

Job Description

Overview

This is a new role within the existing Commercial team, reporting to the Commercial Director. Approximately 70% of the role involves sourcing and engaging with businesses and brands where ONEHealth currently has no presence, to sell our range of services. The remaining 30% involves managing a small portfolio of existing accounts, leading on all commercial aspects including annual tactical planning, and conducting regular meetings with the Media and Account Management teams to maximize opportunities for both ONEHealth and the clients.

Main Duties and Responsibilities

1. Business understanding: Understand clients’ business sectors, monitor competitors, and gain insights into their needs to identify how ONEHealth can support them.
2. High level of commercial acumen: Uncover client needs and align our services accordingly.
3. Proposal generation: Seek out new business opportunities within white space pharma clients and existing accounts; lead proposal writing efforts.
4. Lead generation: Use platforms such as LinkedIn, attend industry events and shows to generate and develop new leads.
5. Closing business: Focus on negotiation and successfully closing deals.
6. Forecasting: Maintain and update the sales pipeline and provide accurate forecasts regularly.

Qualifications

Ideal Candidate

1. At least 3 years of commercial experience in a healthcare marketing agency or pharmaceutical company, delivering multi-channel digital communication solutions.
2. Existing network within the pharma/healthcare market.
3. Confident in presenting offerings to new and existing clients.
4. Able to generate face-to-face meetings with clients.
5. Proactive, ambitious, and driven for success.
6. Excellent interpersonal, verbal, and written communication skills.
7. Strong customer relationship skills with a proven ability to develop and maintain client relationships.
8. Ability to adopt a consultative, needs-based approach to selling, building rapport with stakeholders.
9. Working knowledge of the ABPI code of conduct.

Additional Information

About M3 EU:

M3 EU leads in healthcare innovation, providing digital solutions across healthcare, life sciences, and pharmaceuticals. Established in 2000, we focus on utilizing the internet to promote a healthier world and more efficient healthcare systems.

Our trusted digital platforms engage physician communities worldwide, supporting medical education, job placement, and market research. We foster a dynamic, innovative environment where every team member contributes to advancing global health.

Joining M3 EU offers a chance to be at the forefront of healthcare innovation and to make a meaningful impact in healthcare careers. Embrace the opportunity to drive change with M3 EU.

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