Team Leader – Operations in Manchester

Team Leader – Operations in Manchester

Manchester Full-Time 34650 - 42350 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic team in processing transactions and managing client portfolios.
  • Company: Established commercial finance provider with a focus on growth and innovation.
  • Benefits: Competitive salary, career development, and a positive work environment.
  • Other info: Join a supportive team that values growth and employee engagement.
  • Why this job: Shape the future of a growing business while developing your leadership skills.
  • Qualifications: Experience in operations and strong leadership abilities required.

The predicted salary is between 34650 - 42350 £ per year.

Job Description An exciting opportunity has arisen for an ambitious Invoice Finance Team Leader/Portfolio Manager to join the growing operations team of this established commercial finance provider in a leadership role.

RESPONSIBILITIESOperational; Transaction Processing (own and company portfolio)Based from the Northern head office in Manchester, The Team Leader is responsible for ensuring their team process all transactions accurately, process clients’ schedules in a timely manner and are in receipt of all correct documentation.

All client payments within their portfolio and the team are processed accurately and meet internal and external deadlines.

Support operations team in the day to day activities and ensure all process and procedures are completed accurately Risk Management; Portfolio Management – Service and Risk (predominantly own and support the team)Responsible in ensuring the debt purchased is recoverable.

This includes ensuring the invoices and supporting documents are legitimate and the verification is completed as per company requirements.

Client service and retention is key to the company’s success and this is achieved in the main by the Relationship Management team as they are responsible for both the delivery of client service whilst being the main daily contact for the clients.

Service is important but this also needs to be balanced with risk.

We monitor risk in various ways, with various tools which the Team Leader will monitor for their portfolio and provide support the wider team The Team Leader is additionally accountable for client retention this includes the delivery of client service, including dealing with client complaints.

People The Team Leader role will be the line manager of the CC or RM team.

Part of this role is to ensure standards and expectations of the team are met daily, KPIs are met and company values are upheld whilst creating a positive working environment.

They are accountable for team training and development of their direct reports as well as supporting underperformers.

They will have the ownership for recruitment of their team.

Leadership As a leader in the business, they will be part of the Senior Leadership team who shape, drive and implement strategy initiatives throughout the business.

They will help ensure the department is running efficiently and help ensure the business achieves its company objectives.

They will actively seek ways to improve department and company performance.

They would actively be involved in the tracking of department KPIs that are accessed at board level.

They would also help ensure the positive culture in the business, bringing a positive attitude to create high employee engagement within the team The role provides opportunity to really shape and influence the future of a growing ambitious business.

Behaviours of a Team Leader As a leader of the business it is important key behaviours are demonstrated .

These include: Display a growth mindset Remains calm under pressure Ability to have difficult conversations with colleagues and clients Excellent decision making; accountable, decisive Active listener Pro active with tasks and challenges Supportive and encouraging manager who is confident in; goal setting, providing constructive feedback, providing training, approachable, honest, can build relationships and lead by example A motivational leader; self-motivating, motivate others, inspires others Trustworthy Display a problem solving mindset they seek to find the solution Display emotional intelligence; self ware, actively improve and develop oneself, manage emotions, show empathy and defuse conflict For further information contact Tom Abbott 07530 377888 / tabbott@m2recruit. co. uk

Team Leader – Operations in Manchester employer: M2 Professional Recruitment Services

Join a dynamic and supportive team at our Manchester head office, where we prioritise employee growth and development. As a Team Leader in Operations, you'll not only lead a dedicated team but also play a crucial role in shaping the future of our ambitious business. We foster a positive work culture that values collaboration, innovation, and client service, ensuring that you have the tools and opportunities to thrive in your career.

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Contact Details:

M2 Professional Recruitment Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Leader – Operations in Manchester

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like M2 Professional Recruitment Services. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Team Leader – Operations in Manchester

Transaction Processing
Risk Management
Client Service
Portfolio Management
Team Leadership
KPI Monitoring
Training and Development

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to M2 Professional Recruitment Services.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on M2 Professional Recruitment Services's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at M2 Professional Recruitment Services

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with M2 Professional Recruitment Services.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at M2 Professional Recruitment Services will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former M2 Professional Recruitment Services employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.