At a Glance
- Tasks: Manage client relationships, process transactions, and ensure service quality.
- Company: Dynamic company in Manchester focused on client success.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Join a vibrant team with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping clients succeed and grow their businesses.
- Qualifications: Strong communication skills and a knack for client management.
The predicted salary is between 47250 - 57750 £ per year.
ACCOUNTABILITIES
- Accountable to: Relationship Manager Team Leader
- Accountable for: Client management, risk and service
- Liaison: Clients, debtors, and colleagues
JOB PURPOSE
The relationship manager has ownership of a portfolio of clients, where they will be making decisions, through monitoring the client’s performance whilst providing them a personal service.
RESPONSIBILITIES
Transaction Processing
The relationship manager role is responsible for posting the transactions on their client’s ledgers. This includes cash receipts, schedules, and payments. All transactions are to be processed accurately and adhere to the internal deadlines. The relationship manager must balance risk and service. They are to ensure the invoices are accurate and collectable while not being detrimental to the client and debtor relationship.
Account Management
The relationship manager is responsible for ensuring the debt purchased is recoverable. This includes ensuring the invoices and supporting documents are legitimate and the verification is completed as per company requirements. Client service and retention is key to our success, and this is achieved mainly by the Relationship Manager team as they are responsible for the delivery of client service. They are also the main daily contact for the clients. They will deal with client questions, queries, and requests. To be a successful relationship manager, it is key they understand their client’s business. Service is important but this also needs to be balanced with risk. We monitor risk in various ways, with various tools for their portfolio.
Behaviours
- Commercial decision maker
- Take ownership
- Accountable
- Active listener
- Accurate, diligent
- Excellent communication
Other Authorities
To undertake other duties within the scope of the job, as directed from time to time. Cover team members within different departments. Attend department and/or company meetings and training.
Relationship Executive / Manager – Manchester employer: M2 Professional Recruitment Services
As a Relationship Executive/Manager in Manchester, you will thrive in a dynamic work culture that prioritises client service and personal development. Our company offers comprehensive training and growth opportunities, ensuring you can advance your career while making meaningful connections with clients. With a focus on balancing risk and service, we foster an environment where your contributions are valued, and your professional journey is supported.
Contact Details:
M2 Professional Recruitment Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Executive / Manager – Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like M2 Professional Recruitment Services. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Relationship Executive / Manager – Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to M2 Professional Recruitment Services.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on M2 Professional Recruitment Services's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at M2 Professional Recruitment Services
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with M2 Professional Recruitment Services.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at M2 Professional Recruitment Services will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former M2 Professional Recruitment Services employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
