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- Tasks: Lead a dynamic team in processing transactions and managing client portfolios.
- Company: Established commercial finance provider with a focus on growth and innovation.
- Benefits: Competitive salary, career development opportunities, and a positive work culture.
- Why this job: Shape the future of a growing business while developing your leadership skills.
- Qualifications: Experience in operations and strong leadership abilities required.
- Other info: Join a supportive team that values growth and employee engagement.
The predicted salary is between 40000 - 50000 £ per year.
An exciting opportunity has arisen for an ambitious Invoice Finance Team Leader/Portfolio Manager to join the growing operations team of this established commercial finance provider in a leadership role.
RESPONSIBILITIES
- Operational; Transaction Processing (own and company portfolio)
Based from the Northern head office in Manchester, The Team Leader is responsible for ensuring their team process all transactions accurately, process clients’ schedules in a timely manner and are in receipt of all correct documentation. All client payments within their portfolio and the team are processed accurately and meet internal and external deadlines. Support operations team in the day to day activities and ensure all process and procedures are completed accurately. - Risk Management; Portfolio Management – Service and Risk (predominantly own and support the team)
Responsible in ensuring the debt purchased is recoverable. This includes ensuring the invoices and supporting documents are legitimate and the verification is completed as per company requirements. Client service and retention is key to the company’s success and this is achieved in the main by the Relationship Management team as they are responsible for both the delivery of client service whilst being the main daily contact for the clients. Service is important but this also needs to be balanced with risk. We monitor risk in various ways, with various tools which the Team Leader will monitor for their portfolio and provide support to the wider team. The Team Leader is additionally accountable for client retention including the delivery of client service, including dealing with client complaints. - People
The Team Leader role will be the line manager of the CC or RM team. Part of this role is to ensure standards and expectations of the team are met daily, KPIs are met and company values are upheld whilst creating a positive working environment. They are accountable for team training and development of their direct reports as well as supporting underperformers. They will have the ownership for recruitment of their team. - Leadership
As a leader in the business, they will be part of the Senior Leadership team who shape, drive and implement strategy initiatives throughout the business. They will help ensure the department is running efficiently and help ensure the business achieves its company objectives. They will actively seek ways to improve department and company performance. They would actively be involved in the tracking of department KPIs that are accessed at board level. They would also help ensure the positive culture in the business, bringing a positive attitude to create high employee engagement within the team. The role provides opportunity to really shape and influence the future of a growing ambitious business.
Behaviours of a Team Leader
- Display a growth mindset
- Remains calm under pressure
- Ability to have difficult conversations with colleagues and clients
- Active listener
- Proactive with tasks and challenges
- Supportive and encouraging manager who is confident in goal setting, providing constructive feedback, providing training, approachable, honest, can build relationships and lead by example
- A motivational leader; self-motivating, motivate others, inspires others
- Trustworthy
- Display a problem solving mindset; they seek to find the solution
- Display emotional intelligence; self-aware, actively improve and develop oneself, manage emotions, show empathy and defuse conflict
Team Leader – Operations in Manchester employer: M2 Professional Recruitment Services Ltd
Contact Detail:
M2 Professional Recruitment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader – Operations in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Leader role in operations. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and risk management. Think about how you can showcase your ability to handle difficult conversations and motivate your team. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and where you can make a real impact. Check out our website for openings that match your skills and ambitions. We’re all about finding the right fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a fantastic fit for their team. Let’s keep that momentum going!
We think you need these skills to ace Team Leader – Operations in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your leadership experience, operational management skills, and any relevant achievements in client service and risk management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've led teams, managed portfolios, and improved processes in previous roles. Show us your passion for the finance industry!
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. Talk about how you motivate your team, handle difficult conversations, and create a positive working environment. We want to see your growth mindset and emotional intelligence shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at M2 Professional Recruitment Services Ltd
✨Know Your Numbers
As a Team Leader in Operations, you'll need to demonstrate your understanding of transaction processing and risk management. Brush up on key metrics related to client retention and portfolio management. Be ready to discuss how you've successfully managed these aspects in previous roles.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to motivate and develop a team. Prepare to share specific instances where you've successfully led a team through challenges or improved performance, showcasing your supportive and encouraging management style.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and emotional intelligence. Think of scenarios where you had to handle difficult conversations or manage conflicts. Practise articulating your thought process and the outcomes of your actions to show your calmness under pressure.
✨Align with Company Values
Research the company’s values and culture, and be prepared to discuss how your personal values align with theirs. Highlight your growth mindset and proactive approach to tasks, as these traits are essential for a Team Leader. Show them you're not just a fit for the role, but for the company as a whole.