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For Companies At a Glance
- Tasks: Support customers and sales teams, manage orders, and ensure top-notch service.
- Company: Established international business in adhesive-coated products for print and graphics.
- Benefits: Join a supportive team with opportunities for growth and development.
- Other info: Dynamic work environment with a focus on teamwork and customer satisfaction.
- Why this job: Be the go-to person for clients and make a real difference in their experience.
- Qualifications: Experience in customer service or account management; organisation and communication skills are key.
The predicted salary is between 30000 - 40000 £ per year.
About you
You enjoy being the person clients can rely on. You are organised, proactive and good at keeping things moving without drama. You like building relationships, solving problems and making sure customers feel looked after properly. You are comfortable working in a busy office environment where priorities can shift quickly and communication matters. If you enjoy being part of a close team and want a role where you are genuinely involved in the day to day running of customer accounts, this will suit you.
Your experience
You have experience in customer service, internal account management or sales support, ideally within print, graphics, manufacturing or a related industry. You are confident handling customer enquiries, processing orders and managing expectations professionally. You are organised and detail focused, able to manage multiple live jobs and deadlines at once. You are comfortable using internal systems and communicating with customers over phone and email daily. Experience within large format print, graphics, adhesive materials or visual media would be useful, though attitude and organisation are just as important.
What you will be doing with your experience in this role
You will support customers and internal sales teams on a day to day basis, acting as a key point of contact throughout the order process. You will manage enquiries, process orders, provide updates and ensure customers receive a high level of service at every stage. You will liaise with internal departments including production, logistics and sales to keep everything running smoothly. You will help resolve issues quickly and professionally while maintaining strong customer relationships. Your role will be central to keeping accounts organised, informed and supported properly.
About the business
This is a well established international business specialising in adhesive-coated products and solutions for the large format print and graphics market. They supply high quality materials used across graphics, display, signage and visual communications applications. The company has built a strong reputation through product quality, technical expertise and customer service. You would be joining an experienced and supportive team within a business that is respected across the industry and continues to grow internationally.
Next steps
A CV isn't needed to start a conversation, so no matter stage you're at in your job search, get in touch to discuss.
Internal Account Manager employer: M TWO Search Ltd
Contact Detail:
M TWO Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be liaising with customers and internal teams, being clear and confident in your conversations is key. Role-play with a friend or use our resources to sharpen those skills.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or resolved customer issues in the past. This will demonstrate that you can handle the busy environment they mentioned.
✨Tip Number 4
Don't forget to apply through our website! It's a great way to get noticed and start a conversation without needing a CV. We’re here to help you every step of the way!
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Show Your Organisational Skills: Make sure to highlight your ability to stay organised and manage multiple tasks. We love seeing examples of how you've kept things running smoothly in previous roles, especially when it comes to customer service or account management.
Emphasise Relationship Building: We want to know how you build and maintain strong relationships with clients. Share specific instances where you've gone the extra mile to ensure customers feel valued and looked after. This is key for us!
Be Proactive in Your Approach: Let us see your proactive side! Mention any experiences where you took the initiative to solve problems or improve processes. We appreciate candidates who can keep things moving without drama.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and start a conversation. We’re excited to hear from you and see how you can fit into our team!
How to prepare for a job interview at M TWO Search Ltd
✨Know Your Stuff
Make sure you understand the company and its products inside out. Familiarise yourself with their adhesive-coated solutions and how they fit into the large format print and graphics market. This will show that you're genuinely interested and ready to contribute.
✨Show Off Your Organisational Skills
Prepare examples of how you've managed multiple tasks or projects in the past. Be ready to discuss how you prioritise your workload and keep everything running smoothly, especially in a busy environment. This is key for the Internal Account Manager role.
✨Build Rapport
Since this role is all about relationships, practice building rapport during the interview. Use friendly body language, maintain eye contact, and engage with your interviewer. Show them that you can be the reliable point of contact clients need.
✨Problem-Solving Mindset
Be prepared to discuss how you've handled customer enquiries or resolved issues in the past. Think of specific examples where you turned a challenging situation into a positive outcome. This will highlight your proactive approach and ability to keep customers happy.