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- Tasks: Protect M&S stores and deliver top-notch customer service while ensuring safety.
- Company: Join the friendly M&S family, known for its commitment to security and service.
- Benefits: Earn £14.90 per hour with perks like life assurance and childcare vouchers.
- Why this job: Make a real difference in a dynamic retail environment with cutting-edge tech.
- Qualifications: Must have security experience and a valid SIA Licence.
- Other info: Enjoy professional growth with company-funded training and a supportive community.
The predicted salary is between 31000 - 32000 £ per year.
Location: M&S Bromley
Salary: £14.90 per hour Guaranteed 40+ hours per week
Candidate requirement: must have 5 years trackable working history in the UK.
At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
WHY YOU'LL LOVE THIS JOB:
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.90 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
WHAT WE'RE LOOKING FOR:
- Experience: Security experience essential.
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm.
YOUR ROLE:
- Stay Compliant: Follow all policies and legal requirements.
- Use Tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay Alert: Report hazards and remain vigilant.
- Be Professional: Handle challenging situations with calm and professionalism.
- Emergency Ready: Contact emergency services when needed.
If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.
Retail Security Officer employer: M& S
Contact Detail:
M& S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and security sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your customer service experience and how it relates to security. Make sure they see how you can protect and serve their customers.
✨Tip Number 3
Be proactive! If you spot a job that fits your skills, don’t wait for them to call you. Apply through our website and follow up with a friendly email to express your enthusiasm for the role.
✨Tip Number 4
Stay sharp and prepared! Brush up on your knowledge of security protocols and customer service techniques. Being well-informed will help you stand out during interviews and show that you're ready to handle any situation.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience and customer service skills. We want to see how your background aligns with the role of a Retail Security Officer at M&S.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for safeguarding people and assets. Let us know why you’re excited about joining the M&S family and how you can contribute to our mission.
Showcase Your SIA Licence: Don’t forget to mention your valid SIA Licence in your application. It’s a key requirement for this role, and we want to see that you’re compliant and ready to go!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at M&S.
How to prepare for a job interview at M& S
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Security Officer at M&S. Familiarise yourself with their security policies and the importance of customer service in this position. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Highlight your 5 years of trackable working history in the UK, especially any relevant security experience. Be ready to discuss specific situations where you demonstrated excellent customer service or handled challenging scenarios professionally.
✨Be Tech-Savvy
Since the role involves using cutting-edge technology like body-worn cameras, be prepared to talk about your comfort level with tech. If you've used similar devices before, share those experiences to demonstrate your adaptability.
✨Stay Calm and Collected
During the interview, maintain a calm and professional demeanour. Practice answering questions about how you would handle emergencies or difficult situations. This will reflect your ability to stay alert and composed on the job.