Customer Assistant - Fashion Home & Beauty - Norwich
MARKS&SPENCER
Update date : Sep 10, 2026
Country : United Kingdom
Region : East
County : Norfolk
Town : NORWICH
Category : Retail
Contract type : Permanent
Availability : Part time
Job description
Work Pattern
- Week 1:
- Tues 14:00-19:30
- Thurs 10:00-16:00
- Fri 10:00-16:00
- Sat 10:00-16:00
- Week 2:
- Sun 10:00-16:00
- Mon 10:00-16:00
- Weds 14:00-19:30
- Fri 10:00-16:00
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.
We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.
At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.
This is the frontline of fashion retail - are you ready for it?
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Customer Assistant - Fashion Home & Beauty in Norwich employer: M& S
Joining M&S as a Customer Assistant in our Fashion, Home & Beauty section means becoming part of a dynamic team that thrives on delivering exceptional service and style advice. With a strong focus on employee growth and a vibrant work culture, we offer opportunities for passionate individuals to excel in a fast-paced retail environment while enjoying the benefits of being part of a well-respected brand. Our commitment to innovation and teamwork ensures that every day is rewarding, making M&S an excellent employer for those looking to make a meaningful impact.
