At a Glance
- Tasks: Deliver five-star service while managing orders in a fast-paced café environment.
- Company: Join the vibrant M&S Café team at the heart of our store.
- Benefits: Flexible hours, team support, and opportunities for personal growth.
- Other info: Join a dynamic team where your contributions truly matter.
- Why this job: Be a brand ambassador and make customers' days brighter with great food and drink.
- Qualifications: Ability to work under pressure and deliver exceptional customer service.
The predicted salary is between 10.8 - 13.2 £ per hour.
Join our team in the M&S Café - the heart of our store and a place where customers come to recharge.
This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
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Customer Assistant - Cafe in Newcastle upon Tyne employer: M& S
M&S is an excellent employer, offering a vibrant work culture that prioritises inclusivity and employee growth. As a Digital Trading & Merchandising Specialist, you will benefit from a competitive holiday allowance, a generous 20% discount, and comprehensive wellbeing support, all while collaborating with a diverse team dedicated to enhancing the customer journey across various platforms.
