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For Companies At a Glance
- Tasks: Protect M&S stores and provide top-notch customer service while ensuring safety.
- Company: Join the friendly M&S and Mitie family, committed to security and service.
- Benefits: Earn £14.00 per hour plus amazing perks like life assurance and childcare vouchers.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Must have security experience and a valid SIA Licence.
- Other info: Enjoy continuous training and use cutting-edge tech for effective reporting.
The predicted salary is between 28000 - 30000 £ per year.
Job details
- Posting date: 23 March 2026
- Closing date: 22 April 2026
- Location: DA6 7JN
- Company: Mitie
- Job type: Permanent
- Job reference: 92779
Summary
Retail Security Officer - M&S Location: M&S Bexleyheath and surrounding area
Salary - £14.00 per hour - any days Sunday to Saturday
Guaranteed - 40 hrs
Candidate must have 5 years trackable working history in the UK and a valid SIA front line license.
At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
WHY YOU'LL LOVE THIS JOB
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.00 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
WHAT WE'RE LOOKING FOR
- Security experience essential
- A valid SIA Licence.
- Excellent customer service and communication, energy, and enthusiasm.
YOUR ROLE
- Provide excellent customer service while deterring offenders.
- Stay compliant: Follow all policies and legal requirements.
- Use tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay alert: Report hazards and remain vigilant.
- Be professional: Handle challenging situations with calm and professionalism.
- Emergency ready: Contact emergency services when needed.
If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.
Security Officer in London employer: M& S
Contact Detail:
M& S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry or even those who work at M&S. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. M&S values outstanding service, so think of examples where you've gone above and beyond to help customers.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with body-worn cameras and mobile devices, as these are part of the role. Mention any relevant experience during your interview to stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Security Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience and customer service skills. We want to see how your background fits with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you can contribute to M&S. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your SIA Licence: Don’t forget to mention your valid SIA front line licence in your application. It’s a must-have for this role, and we want to know you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at M& S
✨Know Your Stuff
Before the interview, make sure you understand the role of a Security Officer at M&S. Familiarise yourself with their values and how they prioritise customer service alongside security. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Highlight your previous security experience, especially any roles where you’ve had to deal with challenging situations. Be ready to share specific examples that demonstrate your ability to stay calm under pressure and provide excellent customer service.
✨Get Tech-Savvy
Since the role involves using technology like body-worn cameras, be prepared to discuss your comfort level with tech. If you have experience with similar devices or reporting tools, mention it! It shows you’re ready to adapt to their systems.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they handle emergencies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.