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- Tasks: Protect M&S stores and deliver outstanding customer service.
- Company: Join the friendly M&S and Mitie family.
- Benefits: Earn £14.90 per hour with great perks like life assurance and childcare vouchers.
- Why this job: Make a real difference in keeping people safe while enjoying professional growth.
- Qualifications: Security experience and a valid SIA Licence required.
- Other info: Use cutting-edge tech like body-worn cameras for incident reporting.
The predicted salary is between 31 - 32 £ per hour.
Location: M&S Bromley
Salary: £14.90 per hour
Guaranteed 40+ hours per week
Candidate requirement: must have 5 years trackable working history in the UK.
At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.
WHY YOU'LL LOVE THIS JOB:
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.90 per hour with amazing benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body-worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
WHAT WE'RE LOOKING FOR:
- Experience: Security experience essential.
- Certification: A valid SIA Licence.
- Skills: Excellent customer service and communication, energy, and enthusiasm.
YOUR ROLE:
- Stay Compliant: Follow all policies and legal requirements.
- Use Tech: Engage with provided technology for effective reporting.
- Proactive: Review and improve Assignment Instructions.
- Stay Alert: Report hazards and remain vigilant.
- Be Professional: Handle challenging situations with calm and professionalism.
- Emergency Ready: Contact emergency services when needed.
If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.
Retail Security Officer in London employer: M& S
Contact Detail:
M& S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security and retail sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've handled challenging situations in the past. This will demonstrate your professionalism and ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join the M&S family.
We think you need these skills to ace Retail Security Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience and customer service skills. We want to see how your background fits with the Retail Security Officer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for security and customer service. Let us know why you’re excited about joining M&S and how you can contribute to our team.
Showcase Your SIA Licence: Since a valid SIA Licence is essential for this role, make sure to mention it prominently in your application. We need to know you’re compliant and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at M& S
✨Know Your Stuff
Before the interview, make sure you understand the role of a Retail Security Officer at M&S. Familiarise yourself with their security policies and customer service standards. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Highlight your 5 years of trackable working history in the UK, especially any relevant security experience. Be ready to discuss specific situations where you demonstrated excellent customer service and how you handled challenging scenarios.
✨Be Tech-Savvy
Since the role involves using cutting-edge technology like body-worn cameras, be prepared to talk about your comfort level with tech. If you've used similar devices before, share those experiences to demonstrate your adaptability.
✨Stay Calm and Professional
M&S values professionalism, especially in challenging situations. Think of examples from your past where you maintained composure under pressure. This will help convey that you can handle emergencies effectively while keeping customer service at the forefront.